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NHTSA blames 10 deaths and two serious injuries on what its investigators believe were illegally imported air bag inflators. It’s taking public comments before deciding whether to ban them outright.
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Affinitiv has released ‘Razor and Razor Blade Model,’ a new whitepaper designed to offer guidance to dealers concerned about sustaining profitability while sales and front-end margins decline.
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NIADA has added service department finance source EasyPay Finance as a national member benefit partner.
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Manheim has launched an apprentice program designed to address the nationwide shortage of skilled auto technicians.
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Xtime’s new Service Tracker feature was designed to provide real-time updates to fixed ops personnel and customers while injecting trust and transparency into maintenance and repair processes.
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An Orange County jury found in favor of Toyota dealer Roger Hogan, who sued the factory for fraud and breach of contract amid claims the manufacturer concealed safety defect data and retaliated against him for going public with his concerns.
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A new partnership with Xtime was designed to offer access to digital tools designed to improve customer retention and loyalty to dealers using Auto/Mate Dealership Systems’ DMS.
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Steve Berman of Hagens Berman is the lead attorney for a group of Acura RDX buyers and lessees who say their infotainment systems are dangerously defective — and that Honda knew about the issue before the vehicle came to market.
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The average age of America’s registered cars and light trucks has risen again, to 11.8 years, according to the latest report from IHS Markit.
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A new feature allows U.S. Hyundai dealers who are subscribed to CDK Global’s Hailer service can now offer Lyft rides to service customers.
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The latest iteration of iRecon was designed to help smart device-equipped vendors manage work requests and dealer relationships while streamlining the reconditioning process.
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