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NHTSA blames 10 deaths and two serious injuries on what its investigators believe were illegally imported air bag inflators. It’s taking public comments before deciding whether to ban them outright.
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The TechForce Foundation is accepting nominations for an awards program designed to recognize auto technicians for professionalism and community service.
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Recapturing lost revenue is the first step toward fixed ops profitability. Use this four-step process to reduce or eliminate wasted tech hours, declined services, inefficient scheduling, and lost tire sales.
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EFG Companies’ John Pappanastos has offered new commentary on the relationship between finance and service, including the need for full integration to maintain dealer and agency revenue.
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General Motors announced that nearly 1,000 dealers and other repair facility operators have enrolled in the OEM’s Collision Repair Network, far exceeding expectations.
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A new AAA study finds the presence of an advanced driver-assist safety system can add an extra $3,000 in collision repair costs.
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Phoenix Systems has retired its flagship BrakeStrip product with BrakeStrip Plus, a new solution designed to multiply service opportunities and make sold vehicles safer and more reliable.
Read More →Vero has released Maintain and Key ID, new technologies designed to enhance service retention and F&I remarketing.
Read More →Affinitiv has acquired Caldwell & Kerr Enterprises, forming a strategic partnership designed to enhance digital capabilities for a combined customer base.
Read More →A new partnership between Auto/Mate and Kimoby was designed to help dealers improve customer communications and CSI scores.
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A survey of 3,550 customers and 404 dealership employees offers insights into how the service department experience drives dealership profitability and growth.
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