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The Fixed Ops Blind Spot | Dealer Debrief
Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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SEARCHMENUSEARCHCustomer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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Auto/Mate Dealership Systems has integrated its DMS with GoMoto’s Virtual Service Advisor Platform.
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Emerging service issues darken J.D. Power’s otherwise upbeat 2016-MY vehicle reliability report, which finds an industrywide improvement of 4% and mass-market vehicles outperforming highlines for the first time.
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Betson Enterprises has released ‘Arcades Draw Customers and Make Money,’ a new report charting the emerging trend of in-dealership arcades and game rooms.
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AAA researchers found frigid temperatures cut electric-vehicle range by an average of 41% after a series of tests in 20-degree weather.
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CARSTAR announced an expansion of its North American network of dealership-based collision-repair facilities.
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myKaarma will showcase service@home, a new solution designed to extend dealership service department access to meet the demands of busy customers, at NADA Show 2019.
Read More →automotiveMastermind and TransUnion have joined forces to launch serviceMastermind, a new solution designed to deliver prescreen offers to qualified service customers.
Read More →Assurant has piloted a launch of Pocket Drive, a new solution designed to share the benefits of connected-car technology with dealers and car buyers.
Read More →Spireon’s latest addition to its Kahu customer-retention module was designed to grow fixed ops revenue through personalized and convenient customer engagement.
Read More →Xtime announced the launch of three new features designed to maximize customer retention and dealer profits as well as the latest book from executive and service expert Jim Roche.
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