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The Fixed Ops Blind Spot | Dealer Debrief
Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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SEARCHMENUSEARCHCustomer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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Toyota dealers are preparing for a second recall of 65,000 Corollas, Sequoias, Tundras, and Lexus SCs fitted with replacement Takata airbag inflators that will themselves be replaced by third-party suppliers.
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CarMD’s 2018 Vehicle Health Index finds Mazda was the most affordable brand to repair and the 2017 Hyundai Tucson registered the lowest average check-engine repair cost.
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Dealers seeking an end-of-year boost in service revenue should focus on deteriorated headlights, which produced 80% less light in new tests conducted by AAA.
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Safety expert cautions dealers to be wary of aftermarket brake pads, which are not held to the same standards as OEM parts and may contain untreated steel.
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The TechForce Foundation is accepting nominations for an awards program designed to recognize auto technicians for professionalism and community service.
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Recapturing lost revenue is the first step toward fixed ops profitability. Use this four-step process to reduce or eliminate wasted tech hours, declined services, inefficient scheduling, and lost tire sales.
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EFG Companies’ John Pappanastos has offered new commentary on the relationship between finance and service, including the need for full integration to maintain dealer and agency revenue.
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General Motors announced that nearly 1,000 dealers and other repair facility operators have enrolled in the OEM’s Collision Repair Network, far exceeding expectations.
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A new AAA study finds the presence of an advanced driver-assist safety system can add an extra $3,000 in collision repair costs.
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Phoenix Systems has retired its flagship BrakeStrip product with BrakeStrip Plus, a new solution designed to multiply service opportunities and make sold vehicles safer and more reliable.
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