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Dealer Debrief: Technician Apprenticeships
In this week's debrief, host Lauren Lawrence discusses a new grant for service tech apprenticeships and more industry workforce news.
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SEARCHMENUSEARCHIn this week's debrief, host Lauren Lawrence discusses a new grant for service tech apprenticeships and more industry workforce news.
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EFG Companies’ John Pappanastos has offered new commentary on the relationship between finance and service, including the need for full integration to maintain dealer and agency revenue.
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General Motors announced that nearly 1,000 dealers and other repair facility operators have enrolled in the OEM’s Collision Repair Network, far exceeding expectations.
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A new AAA study finds the presence of an advanced driver-assist safety system can add an extra $3,000 in collision repair costs.
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Phoenix Systems has retired its flagship BrakeStrip product with BrakeStrip Plus, a new solution designed to multiply service opportunities and make sold vehicles safer and more reliable.
Read More →Vero has released Maintain and Key ID, new technologies designed to enhance service retention and F&I remarketing.
Read More →Affinitiv has acquired Caldwell & Kerr Enterprises, forming a strategic partnership designed to enhance digital capabilities for a combined customer base.
Read More →A new partnership between Auto/Mate and Kimoby was designed to help dealers improve customer communications and CSI scores.
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A survey of 3,550 customers and 404 dealership employees offers insights into how the service department experience drives dealership profitability and growth.
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Conduct a three-step audit of comments and ratings to learn how your service department is perceived by customers and which issues need immediate attention.
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The newest feature in IHS’s WorldView online aftermarket solutions provides auto dealers and other users a view of what’s happening at the counter in near-real time.
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