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The Fixed Ops Blind Spot | Dealer Debrief
Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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SEARCHMENUSEARCHCustomer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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Use of personal safety gear and proper disposal and recycling of waste and parts should be the first two items on every dealer’s service department cleanup checklist.
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Pending legislation in California, Colorado, Iowa, and Minnesota will add to the list of states that grant dealers the right to be reimbursed at the retail rate for warranty parts.
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Retail automotive software development expert Bridget Townsend has joined Rapid Recon as vice president of development.
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Dealers and manufacturers have a major stake in the outcome of the Trump administration’s new tariffs, starting with the pricing of vehicles and parts.
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Dent Wizard International has acquired Image Auto, a regional provider of recon and wheel repair services.
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The software firm's Virtual Service Advisor is now integrated with Autosoft's DMS. GoMoto users can now open repair orders, update customer appointments and information, and offer trade appraisals and upsell every customer.
Read More →Vernon ‘Ray’ Branch, founder of fixed ops solutions provider KEEPS Inc., has retired at the end of a 25-year run.
Read More →Nicole Cockcroft of Central Florida’s Headquarter Mazda has been named Breakthrough Leader of the Year by Cox Automotive.
Read More →Zurich introduced comprehensive service sales training led by Steve Shaw, with full-day seminars across the U.S. to begin in July.
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If you asked your service manager to list every daily task they complete, you might be embarrassed. Focus their work hours on profit-building and watch your fixed ops revenue soar.
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