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Dealer Debrief: Technician Apprenticeships
In this week's debrief, host Lauren Lawrence discusses a new grant for service tech apprenticeships and more industry workforce news.
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SEARCHMENUSEARCHIn this week's debrief, host Lauren Lawrence discusses a new grant for service tech apprenticeships and more industry workforce news.
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Vernon ‘Ray’ Branch, founder of fixed ops solutions provider KEEPS Inc., has retired at the end of a 25-year run.
Read More →Nicole Cockcroft of Central Florida’s Headquarter Mazda has been named Breakthrough Leader of the Year by Cox Automotive.
Read More →Zurich introduced comprehensive service sales training led by Steve Shaw, with full-day seminars across the U.S. to begin in July.
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If you asked your service manager to list every daily task they complete, you might be embarrassed. Focus their work hours on profit-building and watch your fixed ops revenue soar.
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Four of the top 10 2018 ‘most American’ vehicles in Cars.com’s latest rankings are built by foreign-based factories, but Jeep claimed the No. 1 spot for the second consecutive year.
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CarMD analysts say Michigan remains the most affordable state for ‘check engine’ repairs with an average total light repair cost of $333.
Read More →Dealers and dealership personnel have recognized 70 companies and individuals in 34 categories in the 2018 Dealers’ Choice Awards.
Read More →Auto dealers are using Vin-UP’s portable scanners and printers to retrieve Kelley Blue Book trade-in values and source pre-owned inventory from customers.
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Singlethread makes the case for equipping the entire service department team with advanced communication, inspection, and reporting tools to speed up the repair process and improve customer service.
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Zendesk has released a free white paper illustrating a six-step process for auto dealers seeking the competitive advantage created by an ‘omnichannel’ customer service experience.
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