
The Fixed Ops Blind Spot | Dealer Debrief
Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
Read More →Four of the top 10 2018 ‘most American’ vehicles in Cars.com’s latest rankings are built by foreign-based factories, but Jeep claimed the No. 1 spot for the second consecutive year.
Read More →CarMD analysts say Michigan remains the most affordable state for ‘check engine’ repairs with an average total light repair cost of $333.
Read More →Dealers and dealership personnel have recognized 70 companies and individuals in 34 categories in the 2018 Dealers’ Choice Awards.
Read More →Auto dealers are using Vin-UP’s portable scanners and printers to retrieve Kelley Blue Book trade-in values and source pre-owned inventory from customers.
Read More →Singlethread makes the case for equipping the entire service department team with advanced communication, inspection, and reporting tools to speed up the repair process and improve customer service.
Read More →Zendesk has released a free white paper illustrating a six-step process for auto dealers seeking the competitive advantage created by an ‘omnichannel’ customer service experience.
Read More →Use this seven-point checklist to find lost fixed ops revenue and guarantee every sold customer will return to your dealership for maintenance and repairs.
Read More →A new partnership between Auto/Mate Dealership Systems and Quik Video promises to help dealers improve service customer retention and satisfaction.
Read More →Fidelis PPM has partnered with Fixed Ops Pros to add a vehicle fluids check component to its prepaid maintenance programs.
Read More →Universal Technical Institute has opened a new, 108,000-square-foot, ‘state-of-the-industry’ campus in Bloomfield, N.J., in part to address a growing shortage of skilled technicians.
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