Videos
The Fixed Ops Blind Spot | Dealer Debrief
Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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SEARCHMENUSEARCHCustomer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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Vero has released Maintain and Key ID, new technologies designed to enhance service retention and F&I remarketing.
Read More →Affinitiv has acquired Caldwell & Kerr Enterprises, forming a strategic partnership designed to enhance digital capabilities for a combined customer base.
Read More →A new partnership between Auto/Mate and Kimoby was designed to help dealers improve customer communications and CSI scores.
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A survey of 3,550 customers and 404 dealership employees offers insights into how the service department experience drives dealership profitability and growth.
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Conduct a three-step audit of comments and ratings to learn how your service department is perceived by customers and which issues need immediate attention.
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The newest feature in IHS’s WorldView online aftermarket solutions provides auto dealers and other users a view of what’s happening at the counter in near-real time.
Read More →Affinitiv has launched a series of free monthly webinars designed to help auto dealers maximize revenue potential.
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Turn a profit killer into a profit generator with a proven, six-step process that reduces costs and improves retention.
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A new report from LoJack details how dead batteries and missing inventory can slow the sales process and cost dealers fixed ops revenue.
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Unsafe facilities, untrained workers, and a permissive corporate culture can lead to accidents, injuries, and lawsuits.
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