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Fixed Ops

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ArticlesMay 7, 2018

4 Ways to Boost Your Car Count

Smart dealers run smart shops. Get more vehicles in and out of your service bays by improving your capacity, efficiency, productivity, and scheduling.

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NewsMay 2, 2018

Voting Now Open for 2018 Dealers’ Choice Awards

Voting for this year’s DCAs has commenced with the launch of a survey open to dealers and dealership professionals until May 31.

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NewsApril 25, 2018

CarMD: Check Engine Repair Costs Fell 10% in 2017

CarMD’s newly released 2018 Vehicle Health Index indicates more vehicle owners are taking maintenance and ‘check engine’ warnings seriously.

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NewsApril 25, 2018

Fidelis PPM Adds Remote Auto Repair

A new feature of Fidelis PPM’s preventive maintenance platform was designed to help independent dealers attract more customers and sell more cars.

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NewsApril 25, 2018

Black Book Teams With Mobility Sales on Vehicle Buyback Program

Under the new partnership, automotive dealers will be immediately alerted through Mobile Sales Solutions’ Vin-Up portable scanner and printer to a vehicle’s latest Black Book value when it's dropped off for service, enabling better resale opportunities with their service customers.

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NewsApril 16, 2018

Ferman Volvo Honored by Xtime

Xtime presented Ferman Volvo Cars of Tarpon Springs, Fla., with its first-ever Customer Experience Excellence Award.

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NewsApril 13, 2018

Xtime Shows Dealers the ‘Fast Lane’ to Service Profits

Xtime exec and ADT contributor Jim Roche has released a new book charting the path to greater fixed ops revenue.

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ArticlesApril 13, 2018

3 Elements of Service Customer Satisfaction

Reaching the next level of fixed ops requires dealers to consider and value their service customers’ implicit, explicit, and latent expectations.

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NewsApril 9, 2018

myKaarma Raises $15 Million to Further Advance Product Development

The investment in the communications and payment software provider was led by Kanya Partners, the growth equity group of Kanye Anderson Capital Advisors LP. myKaarma’s solutions are designed to improve the customer experience, efficiency, and profitability of dealership service departments.

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NewsApril 9, 2018

Auto/Mate Adds Credit Card Processing

Auto/Mate has partnered with Worldpay to add a credit card processing feature to its DMS.

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