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NHTSA blames 10 deaths and two serious injuries on what its investigators believe were illegally imported air bag inflators. It’s taking public comments before deciding whether to ban them outright.
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‘Why Service Absorption Is a Dangerous Number’ offers a detailed guide on how to grow service profits using revenue per units-in-operation.
Read More →The latest edition of Dealer-FX’s BDC tool was designed to drive effective outbound campaigns and customer communications.
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Use this five-step plan to improve your status check process, prove you value your customers’ time, and keep them coming back to your shop.
Read More →Dealers selling Fidelis PPM maintenance plans can now enjoy complimentary auto deductible reimbursement coverage.
Read More →The latest tool from Dominion Dealer Solutions was designed to offer immediate access to marketing, success, and engagement reporting.
Read More →E-Signature Capture is a new, tablet-based app designed to allow fixed ops staff to accept and store digital signatures.
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Analysts blame aftermarket competition and inconsistent advertising by dealers and OEMs for a declining rate of sales among dealership service departments.
Read More →A partnership with OpenEdge has allowed Dealer-FX to add a feature service customers can use to review and pay invoices from a mobile device or computer.
Read More →The new feature was designed to empower dealers to capture their share of the multibillion-dollar online auto parts market.
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A new white paper from AutoLoop identifies three reasons for the gap between dealership service department processes and customer expectations.
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