auto dealer in black and red logo
MenuMENU
SearchSEARCH

Fixed Ops

Ad Loading...
Articlesby Tariq KamalApril 3, 2018

Q&A: Service Does Not Equal Sales

Assuming every service customer will remain blindly loyal to the dealership is a mistake that costs unwitting dealers countless sales.

Read More →
ArticlesApril 2, 2018

Service Advisors Are Exempt From Overtime Rules

Auto dealers finally have an answer to a critical compensation question thanks to a 5-4 Supreme Court decision in the Navarro v. Encino Motorcars case.

Read More →
ArticlesMarch 28, 2018

The Problem Child: Rein in Your Service Staff

Whether underperforming service advisors don’t know how to hit their goals or simply refuse, dealers must be prepared to take forceful action.

Read More →
Ad Loading...
NewsMarch 21, 2018

Bosch Debuts Virtual Assistant at NADA

‘Charlie’ is a new virtual service assistant designed to make dealership service faster while training techs in the process.

Read More →
NewsMarch 20, 2018

Study: Used Car Profit Gap Closing

A survey of 250 U.S. franchised dealerships revealed a 21% drop in the gross-margin gain between new- and used-vehicle sales as off-lease units flooded the market in 2017.

Read More →
NewsMarch 19, 2018

myKaarma Adds Video Walkaround App

Designed specifically for auto dealers, myKaarma’s new mobile app promises to speed check-in, reduce damage claims, and increase upsell opportunities.

Read More →
Ad Loading...
NewsMarch 15, 2018

Auto/Mate Updates Open/Mate Integration Interface

The latest update to Open/Mate’s API was designed to enable auto dealers to use third-party systems to create repair orders.

Read More →
NewsMarch 15, 2018

AutoLoop Adds New MPI Tool

AutoLoop’s new multipoint inspection tool was designed to help dealers earn service customers’ trust and sell more recommended work.

Read More →
NewsMarch 12, 2018

Affinitiv Tackles Service Absorption in New Ebook

‘Why Service Absorption Is a Dangerous Number’ offers a detailed guide on how to grow service profits using revenue per units-in-operation.

Read More →
Ad Loading...
NewsMarch 7, 2018

Dealer-FX Releases Customer Connect 3.0

The latest edition of Dealer-FX’s BDC tool was designed to drive effective outbound campaigns and customer communications.

Read More →