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Fixed Ops

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NewsDecember 27, 2017

Ford Mustangs Recalled for Instrument Clusters

Ford Motor Co. is recalling 2,100 2018 Ford Mustangs so dealers can update the instrument cluster software to address a potential vehicle rollaway risk.

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NewsOctober 31, 2017

ELEAD1ONE Releases Free Fixed Ops eBook

‘Fix Your Phones & Boost Profit in Your Service Department’ makes a compelling case for addressing and improving the way customers communicate with your dealership’s service department.

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NewsOctober 31, 2017

Boston Volvo Village Partners With New Balance Fitness Club

The partnership allows the dealership’s customers to work out while their cars are being serviced. It adds to a long list of benefits Boston Volvo currently offers, including 40 courtesy loaner vehicles, daily shuttles to Boston and Cambridge and complimentary Uber transportation.

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NewsOctober 10, 2017

Maserati Selects Affinitiv to Power Retention Program

Maserati North America has selected Affinitiv as its exclusive aftersales marketing provider for the OEM’s LUX owner retention program.

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ArticlesCover StorySeptember 14, 2017

How to Calculate Your Parts Turn

Analytics expert helps determine your gross inventory turnover, true turnover, and fill rate.

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NewsSeptember 12, 2017

ASI Launches Care Free VSC Program

Accelerated Service International (ASI) has launched Care Free VSC, a new program designed to benefit agents, dealers and customers with a combination of highly favorable terms and a built-in maintenance component.

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NewsSeptember 6, 2017

Traffic Control Adds Acuant Auto-Fill

Traffic Control CRM announced the integration of its mobile app with Acuant Inc.’s data-capture and auto-fill technology, giving users the ability to scan and capture customer info anywhere in the dealership and with minimal disruption.

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NewsAugust 28, 2017

NADA Mobilizes Emergency Relief Fund for Dealership Employees Impacted by Hurricane Harvey

The NADA Foundation is calling on dealers and dealer association groups to donate online to its emergency relief fund. Dealership employees affected by the flooding can apply for financial assistance.

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ArticlesAugust 28, 2017

Focus on Fixed Ops: How to Thrive After Peak SAAR

When sales plateau, service and parts revenue becomes paramount. Use this three-part plan to optimize your fixed ops revenue.

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NewsAugust 26, 2017

Study: Online Appointment-Scheduling Drives Service Visits

New research by Xtime shows a connection between online service-appointment scheduling and customer loyalty.

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