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Fixed Ops

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ArticlesMarch 5, 2018

Status Checks Save Service Customers

Use this five-step plan to improve your status check process, prove you value your customers’ time, and keep them coming back to your shop.

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NewsMarch 5, 2018

Fidelis PPM Adds Deductible Reimbursement

Dealers selling Fidelis PPM maintenance plans can now enjoy complimentary auto deductible reimbursement coverage.

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NewsMarch 5, 2018

Dominion Adds Dynamics Reports Portal

The latest tool from Dominion Dealer Solutions was designed to offer immediate access to marketing, success, and engagement reporting.

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NewsMarch 5, 2018

Auto/Mate Unveils Digital Signature Tool

E-Signature Capture is a new, tablet-based app designed to allow fixed ops staff to accept and store digital signatures.

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NewsMarch 5, 2018

AutoLoop: Dealer Tire Sales are Deflating

Analysts blame aftermarket competition and inconsistent advertising by dealers and OEMs for a declining rate of sales among dealership service departments.

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NewsFebruary 28, 2018

Dealer-FX Adds Service Payment Feature

A partnership with OpenEdge has allowed Dealer-FX to add a feature service customers can use to review and pay invoices from a mobile device or computer.

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NewsFebruary 27, 2018

Darwin Adds Accessories Functionality With RevolutionParts

The new feature was designed to empower dealers to capture their share of the multibillion-dollar online auto parts market.

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NewsFebruary 21, 2018

AutoLoop Identifies Fixed-Ops Pitfalls

A new white paper from AutoLoop identifies three reasons for the gap between dealership service department processes and customer expectations.

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ArticlesFebruary 14, 2018

Shift Your Service Brand to Drive Customer Loyalty

Marketing expert offers a three-point plan for capturing and engaging service-bound customers in today’s highly competitive environment.

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ArticlesFebruary 12, 2018

Hot or Hype? 5 Dealer Trends to Track

The industry is changing, but not as fast as the media would have you believe. Learn how alt-fuel vehicles, flex parking, a skilled-labor shortage and digital retailing will affect your facility planning.

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