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News•March 20, 2018

Study: Used Car Profit Gap Closing

A survey of 250 U.S. franchised dealerships revealed a 21% drop in the gross-margin gain between new- and used-vehicle sales as off-lease units flooded the market in 2017.

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News•March 19, 2018

myKaarma Adds Video Walkaround App

Designed specifically for auto dealers, myKaarma’s new mobile app promises to speed check-in, reduce damage claims, and increase upsell opportunities.

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News•March 15, 2018

Auto/Mate Updates Open/Mate Integration Interface

The latest update to Open/Mate’s API was designed to enable auto dealers to use third-party systems to create repair orders.

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News•March 15, 2018

AutoLoop Adds New MPI Tool

AutoLoop’s new multipoint inspection tool was designed to help dealers earn service customers’ trust and sell more recommended work.

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News•March 12, 2018

Affinitiv Tackles Service Absorption in New Ebook

‘Why Service Absorption Is a Dangerous Number’ offers a detailed guide on how to grow service profits using revenue per units-in-operation.

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News•March 7, 2018

Dealer-FX Releases Customer Connect 3.0

The latest edition of Dealer-FX’s BDC tool was designed to drive effective outbound campaigns and customer communications.

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Articles•March 5, 2018

Status Checks Save Service Customers

Use this five-step plan to improve your status check process, prove you value your customers’ time, and keep them coming back to your shop.

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News•March 5, 2018

Fidelis PPM Adds Deductible Reimbursement

Dealers selling Fidelis PPM maintenance plans can now enjoy complimentary auto deductible reimbursement coverage.

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News•March 5, 2018

Dominion Adds Dynamics Reports Portal

The latest tool from Dominion Dealer Solutions was designed to offer immediate access to marketing, success, and engagement reporting.

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News•March 5, 2018

Auto/Mate Unveils Digital Signature Tool

E-Signature Capture is a new, tablet-based app designed to allow fixed ops staff to accept and store digital signatures.

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