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NHTSA blames 10 deaths and two serious injuries on what its investigators believe were illegally imported air bag inflators. It’s taking public comments before deciding whether to ban them outright.
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Marketing expert offers a three-point plan for capturing and engaging service-bound customers in today’s highly competitive environment.
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The industry is changing, but not as fast as the media would have you believe. Learn how alt-fuel vehicles, flex parking, a skilled-labor shortage and digital retailing will affect your facility planning.
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Proprietary data released by Xtime shows dealership customers are booking appointments online at a furious pace, typically on mobile devices and often outside business hours.
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DealerFenix is a new system designed to improve process adherence and consistency, eliminate repetitive tasks, and automate activities.
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Changing oil and oil filters, replacing wiper blades and air filters, and scheduled maintenance top the Car Care Council’s list of most common repairs. The list was developed using research from market research firm IMR Inc.
Read More →CDK Global details four actions dealers can take to boost service department revenue in a new report.
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Dominion Dealer Solutions announced the launch of Dominion VUE, a new, cloud-based dealer management system.
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The two new programs are backed by Lyndon Southern Insurance Co. The first provides a trade-in credit of up to $10,000 if a vehicle is involved in a collision and repaired, while the other pledges to cover depreciation (up to $10,000) if a vehicle is stolen and not recovered or is deemed a total loss as a result of an accident.
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Toyota is recalling 649 vehicles because they may have labels that inaccurately specify load-carrying capacity, according to the National Highway Traffic Safety Administration.
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FCA US is recalling an estimated 1.48 million Ram trucks in the U.S. to help prevent drivers from inadvertently moving the gear-shifter out of the “park” position because of a faulty brake transmission shift interlock.
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