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Fixed Ops

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News•April 11, 2017

J.D. Power: Waiting Service Customers Want Snacks

The market research firm found that older customers prize complimentary snacks and beverages as well as newspapers and magazines, while members of Generation X and Y want wireless internet access.

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Articles•by Tariq Kamal•March 29, 2017

Data Control and the DMS

Learn how Mike Esposito changed careers from engineering to auto retail and dealer software.

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News•March 21, 2017

Dent Zone’s Snowden Earns Lifetime Achievement Award

Jeff Snowden’s 25-year career as a technician, advocate and executive in the paintless dent repair industry was recognized at the 2017 International Mobile Tech Expo.

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News•March 16, 2017

AutoLoop: Dealers Lose $380K in Millennial Service Revenue

A new study from AutoLoop finds dealers are failing to properly market their service departments, engage service customers digitally, and improve the service experience.

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News•March 16, 2017

EasyCare Launches SelectCare for Retail and Lease Customers

SelectCare was designed to cover parts not covered by the factory warranty, vehicle service contract or prepaid maintenance plan.

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News•March 15, 2017

Ford Tests Smart Service Kiosks

LaFontaine Ford of Birch Run (Mich.) is the first Ford dealership to test the Panasonic/GoMoto Smart Service Kiosk.

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News•March 8, 2017

AAGI Unveils New Branding, Exclusionary VSC

AAGI unveiled a corporate rebrand and the AutoGuard Plus exclusionary vehicle service contract at a recent event.

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News•by Tariq Kamal•February 23, 2017

Sonic Reports Recordbreaking Fourth Quarter

The nation’s fourth-largest auto retailer reported annual and quarterly records for pre-owned sales, F&I gross profit and fixed ops gross profit.

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News•February 22, 2017

J.D. Power: Quality Not Exclusive to Highlines

J.D. Power’s annual dependability rankings include a strong showing from a number of mass-market manufacturers, including Toyota, General Motors and Hyundai.

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News•January 30, 2017

Advent DMS Adds myCarfax Tools

Dealers now have access to myCarfax Service Shop tools through Advent Resources' DMS. The collaboration was designed to make resources such as Carfax Service History Check and Carfax QuickVIN available to Advent dealers immediately.

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