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Fixed Ops

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NewsMarch 16, 2017

EasyCare Launches SelectCare for Retail and Lease Customers

SelectCare was designed to cover parts not covered by the factory warranty, vehicle service contract or prepaid maintenance plan.

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NewsMarch 15, 2017

Ford Tests Smart Service Kiosks

LaFontaine Ford of Birch Run (Mich.) is the first Ford dealership to test the Panasonic/GoMoto Smart Service Kiosk.

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NewsMarch 8, 2017

AAGI Unveils New Branding, Exclusionary VSC

AAGI unveiled a corporate rebrand and the AutoGuard Plus exclusionary vehicle service contract at a recent event.

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Newsby Tariq KamalFebruary 23, 2017

Sonic Reports Recordbreaking Fourth Quarter

The nation’s fourth-largest auto retailer reported annual and quarterly records for pre-owned sales, F&I gross profit and fixed ops gross profit.

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NewsFebruary 22, 2017

J.D. Power: Quality Not Exclusive to Highlines

J.D. Power’s annual dependability rankings include a strong showing from a number of mass-market manufacturers, including Toyota, General Motors and Hyundai.

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NewsJanuary 30, 2017

Advent DMS Adds myCarfax Tools

Dealers now have access to myCarfax Service Shop tools through Advent Resources' DMS. The collaboration was designed to make resources such as Carfax Service History Check and Carfax QuickVIN available to Advent dealers immediately.

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NewsJanuary 25, 2017

Spireon Launches Kahu Connected Car Solution at NADA

The new solution was designed to provide streamlined lot management, a new F&I profit center, and proactive maintenance reminders.

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NewsJanuary 19, 2017

Compliance Summit Returns to Texas in September

Held alongside Industry Summit for the second consecutive year, Compliance Summit will include one full day of compliance education for dealers, managers, and sales and F&I professionals. An onsite certification courtesy of Automotive Compliance Education (ACE) will be available to all attendees the following day.

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ArticlesJanuary 17, 2017

Service Advisors Are Working Overtime

The Ninth Circuit has reaffirmed that service advisors are not subject to exemption from overtime pay. Compliance expert unpacks Navarro v. Encino Motorcars LLC and the effect it could have on your fixed-ops budget.

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NewsJanuary 10, 2017

Dent Wizard Hires Vice President of Customer Development

Ryan Briggs, former national sales manager for DigitCut, was hired by Dent Wizard to fill the newly created position of vice president of customer development. He'll be responsible for expanding the company’s relationships with the nation’s Top 150 dealer groups.

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