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Articlesby David Keller, CPA, CFEApril 18, 2011

Adding Profit Centers to Your Dealership

Industry expert, David Keller, discusses two profit centers dealers can add to dealerships to make 2011 a more profitable year—a detail department and a BHPH operation. He also discusses when BHPH dealers should set up a related finance company (RFC).

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Articlesby Tom HudsonApril 15, 2011

When Customer Relations Become Lawsuits

Attorney Thomas Hudson discusses how proactive customer relationship management can potentially avoid sticky legal situations in the future.

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Articlesby Greg WellsApril 1, 2011

A Sales Manager’s Five Laws of CRM Use

Industry expert and trainer Greg Wells discusses the five laws that sales managers in dealerships with proper customer relationship management (CRM) follow.

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Articlesby Tom HudsonMarch 30, 2011

Do I Hear a Squeaky Wheel

Attorney Thomas Hudson shares one dealer’s reaction to non-compliance in the dealership.

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Articlesby James L. "Butch" WilliamsMarch 9, 2011

Planning for the Small Business Health Insurance Credit

James L. "Butch" Williams, CPA, describes the health insurance credit available to small businesses in depth and even provides an example calculation.

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Articlesby David Keller, CPA, CFEFebruary 28, 2011

Promoting Your Dealership to Create Name Recognition

Creating name recognition for your dealership can be accomplished many ways. Author David Keller discusses outside-the-box ways to promote your dealership that will get people in the community talking about you.

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Articlesby Tom HudsonFebruary 23, 2011

Be Careful Around the Bird Dogs

The legalities surrounding bird-dog, or referral, programs vary from state to state. Attorney Tom Hudson reminds readers why it’s important to seek legal advice before implementing such programs.

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Articlesby Greg WellsFebruary 7, 2011

Checking Your Blind Spots

Busy sales managers have plenty to manage that’s right in front of them, but it’s important to check “blind spots” to uncover hidden profits. Author Greg Wells highlights four blind spots and what you can do to get them out in plain sight.

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Articlesby Jennifer Murphy BloodworthFebruary 1, 2011

Autoline Excels with a Different Dealership Approach

While constructing his independent dealership Autoline, Dealer Ryan Corey said the idea was for it to be “completely opposite a traditional car dealership.” From the interior decoration and logo to the dealership’s advertising, it’s easy to see his store is unique, and it’s attracting and retaining customers. Since it opened, sales have increased about 400 percent.

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Articlesby Tom HudsonJanuary 26, 2011

Think Twice About Pricing a Car Based on Credit Quality

Thomas B. Hudson - What's a dealer to do in order to avoid an up-close-and-personal meeting with his state's AG? We recommend that dealers prominently price all their cars (as some state laws require). The price is the price, no matter who is buying or how they are paying.

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