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Graham brings 27 years of automotive experience to DealerSocket as executive vice president and general manager of Auto/Mate.
Manheim has released three new enhancements to its digital marketplace designed to benefit buyers and sellers: significantly more images on vehicles checked in at a physical location, the opportunity to more easily transact at below-floor prices and an additional sale format.
Upgraded search capabilities put customers on a faster path to the right vehicle.
New solutions allows dealers to view their wholesale auctions in a simplified view.
Market EyeQ users can now automate behavior-based predictive marketing campaigns to pre-owned car buyers and utilize Manheim Market Reports to evaluate trade-in vehicles based on real time auction prices.
Remote online notarization to streamline touchless purchase of vehicles and more.
Dealers using Acquire are now able to enter pre-set conditions for the vehicles they need to move and rely on Acquire’s artificial intelligence tools to automatically boost the relevant vehicles.
The partnership combines PayNearMe’s payment platform with GPS Solutions from PassTime to help mutual clients save time and improve the user experience.
Electric vehicles aren’t new. What is new, is consumer interest.
New process enhancements help enable dealership staff to spend more time optimizing the customer experience.
Their most recent CRM innovation goes by the name CarDog, and is a first-of-its-kind program designed to cater to the needs of the smaller, independent dealers.
To design and develop new technological innovations, automakers need software engineers. So how do OEMs successfully compete for this in-demand talent against competitors that are also investing in smart technology?
Cyberattacks are happening fairly frequently, and dealerships are prime targets because they have exactly what cybercriminals are looking for, and because their IT systems and policies may not be a top priority. Take the necessary steps to protect your customer data, your bank accounts, and your reputation.
Messaging apps, AI, and self-service customer support options such as adaptive FAQ’s with interactive guides have allowed retailers to scale down contact centers to rely more on chatbot technology and give customers the quick and reliable answers they need.
Most of a dealership's marketing strategy is geared toward driving business to the website. But as an industry, we’ve forgotten one of the most basic principles of marketing which is creating unnecessary headwind in traffic flow to the URL destination.
