auto dealer in black and red logo
MenuMENU
SearchSEARCH

CDK Global Introduces Big Data Platform to Transform Automotive Industry Data into Valuable Insights for Dealers, OEMs and Software Developers

Neuron reflects the latest Fortellis innovation built to fuel automotive commerce.

January 28, 2021
CDK Global Introduces Big Data Platform to Transform Automotive Industry Data into Valuable Insights for Dealers, OEMs and Software Developers

Neuron reflects the latest Fortellis innovation built to fuel automotive commerce.

2 min to read


HOFFMAN ESTATES, Ill. – CDK Global, Inc. (Nasdaq: CDK), a leading retail automotive technology company, introduced Neuron, an open, intelligent data platform connected to the Fortellis Automotive Commerce Exchange™. Neuron is designed to turn high volumes of industry information into easy-to-understand, actionable insights for dealers, original equipment manufacturers (OEMs) and third-party software developers.

Neuron is built to analyze billions of data transactions that flow through our products annually alongside other industry data. It will then turn that data into simple, human insights and deliver them directly to the right decision makers at the right time.

The new platform uses an analytics engine powered by artificial intelligence and machine learning to create real-time and predictive insights. It will empower dealers and OEMs to sell and service more vehicles by helping them create more personalized and differentiated customer experiences.

“Between dealerships, OEMs and vehicles themselves, the automotive industry has more data than ever before. Until now, there hasn’t been a platform to connect it all in a meaningful way to improve the experience consumers have with their vehicles,” said Mahesh Shah, chief product and technology officer, CDK Global. “Neuron is built to analyze billions of data transactions that flow through our products annually alongside other industry data. It will then turn that data into simple, human insights and deliver them directly to the right decision makers at the right time.”

Neuron will harness the power of data and integrations through Fortellis to accelerate the creation of new products in the industry. It will also continuously enhance the user experience and value of existing CDK Global products, such as the CDK Drive dealer management system (DMS), CDK Service, and Elead CRM.

“The introduction of Neuron is another important milestone in our efforts to help dealers and OEMs support customer demands in an increasingly connected automotive landscape,” said Shah. “We look forward to making even more exciting announcements later this year as we continue to create new ways to further connect software developers, dealers, and OEMs into a next-generation automotive ecosystem.”

Originally posted on F&I and Showroom

More Digital

Headshot photo of Cox Automotive executive Derek Hansen
Digitalby StaffJune 22, 2026

Cox Automotive Tool to Streamline Dealership Workflows

The new Navigator offering is designed to work for dealers across the company's technology solutions for time savings and more.

Read More →
Photo of computer keyboard with a inkpen resting in front of it on the top of a desk
Digitalby StaffJune 22, 2026

DAS Technology Earns Multiple Industry Honors

The company's Power AI Search was recognized for automotive artificial intelligence as .

Read More →
Modern Data Strategy infographic
Digitalby Lauren LawrenceJune 19, 2026

Reduce Fragmentation, Connect Customer Data

Automotive dealerships have the opportunity to reach more consumers by putting their customer data into a unified system, according to a new report.

Read More →
Ad Loading...
Auto Dealer Today, Dealer Debrief, 06/18/2026, with Lauren Lawrence
Digitalby Lauren LawrenceJune 18, 2026

Dealer Debrief: Service Tech Recognition

In this week's debrief, host Lauren Lawrence covers a change to Automotive Service Professionals Month, a dealership acquisition, and a new Lexus rooftop!

Read More →
Auto Dealer Today, Dealer Debrief, 06/11/2026, with Lauren Lawrence
Digitalby Lauren LawrenceJune 15, 2026

Dealer Debrief: Manufacturing Meets Demand

In this week's debrief, host Lauren Lawrence covers shifting strategies in the U.S. auto industry and how they reflect the current consumer demand.

Read More →
Photo of red Tesla car parked outside of building
Digitalby Hannah MitchellJune 12, 2026

Trust of Autonomous Cars Not Automatic

A poll of U.S. consumers finds more awareness of the technology but no movement when it comes to relying on it for transportation.

Read More →
Ad Loading...
Auto Dealer Today, Dealer Debrief, 06/04/2026 with Lauren Lawrence
Digitalby Lauren LawrenceJune 4, 2026

Dealer Debrief: New Technician Credential & Vehicles for Change

In this week's debrief, host Lauren Lawrence covers a new ADAS technician credential that is in the works and a partnership between NADA and Vehicles for Change.

Read More →
Auto Dealer Today, Dealer Debrief, 05/28/2026, with Lauren Lawrence
Digitalby Lauren LawrenceMay 28, 2026

Dealer Debrief: Dealer's Choice Awards

In this week's debrief, host Lauren Lawrence covers reinsurance, IIHS safety picks, and voting for the 2026 Dealers' Choice Awards.

Read More →
Man smiling at camera.
Digitalby StaffMay 18, 2026

JD Power Launches F&I Performance, ID Verification Tools

The resources are the first two offerings by the company's new Dealer Solutions division, which is being led by auto industry veteran Doug Betts.

Read More →
Ad Loading...
Photo of Buick Envista moving down road flanked by trees
Digitalby Hannah MitchellMay 8, 2026

Advanced Safety Features Make a Difference

GM says research shows such technologies have made real inroads in reducing the rate of U.S. collisions as it aims for crash-free roads.

Read More →