Mixed Results in Q1 Auto-Finance Digital Use
Lenders see digital adoption growth mirrors vehicle sales; secondary markets show stronger rate with securitization.

The index shows dealers, service providers and lenders showed a quarter-over-quarter digital adoption growth rate of 12% in the first quarter.
IMAGE: Pexels/cottonbro studio
Wolters Kluwer, a provider of professional information, software solutions and services, announced first-quarter results and analysis from its Auto Finance Digital Transformation Index, a resource that tracks the rate at which auto dealers, service providers and lenders are seeing growth in the evolution from paper-based finance back-office processes to digital. Click here to see the complete data report.
Digital Adoption for Lenders Mirroring Vehicle Sales Trends
According to the index, auto dealers, service providers and lenders showed a quarter-over-quarter digital adoption growth rate of 12% in the first quarter. The growth rate of digital was essentially flat year-over-year, which is in line with the lack of significant growth in vehicle sales activity over the last 12 months. While the overall activity of auto sales enjoyed a stronger-than-expected quarter, industry observers, such as Cox Automotive, believe it is difficult to pinpoint an exact forecast for the remainder of the year. The firm gently raised its full-year forecast to 14.2 million new sales, up slightly from 14.1 million at the beginning of the year.
Wolters Kluwer experts believe the annual spring tax-buying season may have contributed to the slight increase in digitized contracting during the quarter.
“Clearl,y 2023 has remained a highly competitive environment where dealers and lenders remain focused on overcoming economic challenges to find sales and portfolio growth,” said Tim Yalich, head of auto strategy for Wolters Kluwer. “We are not surprised that the growth of digitized back-office processes and documentation has slowed to also mirror vehicle sales activity, and we expect dealers and lenders are keeping a watchful eye on the progress of sales growth as they plan additional investments in digital.”
Digital Adoption Continues in Securitization Markets
Securitized digital auto loans increased 32% year-over-year in the first quarter and 317.85% compared to the fourth quarter of 2022. Wolters Kluwer attributes the strong growth to the rising appetite for digitized loan origination in the secondary markets through added efficiency in pooling, auditing, collateralization, and the execution of security exchanges using digital assets. Additionally, the more than 300% growth rate can also be attributed to a seasonality trend based on historical data, as many lenders seek capital in the first quarter compared to the fourth quarter.
Originally posted on F&I and Showroom
More Digital

Cox Automotive Tool to Streamline Dealership Workflows
The new Navigator offering is designed to work for dealers across the company's technology solutions for time savings and more.
Read More →
DAS Technology Earns Multiple Industry Honors
The company's Power AI Search was recognized for automotive artificial intelligence as .
Read More →
Reduce Fragmentation, Connect Customer Data
Automotive dealerships have the opportunity to reach more consumers by putting their customer data into a unified system, according to a new report.
Read More →
Dealer Debrief: Service Tech Recognition
In this week's debrief, host Lauren Lawrence covers a change to Automotive Service Professionals Month, a dealership acquisition, and a new Lexus rooftop!
Read More →
Dealer Debrief: Manufacturing Meets Demand
In this week's debrief, host Lauren Lawrence covers shifting strategies in the U.S. auto industry and how they reflect the current consumer demand.
Read More →
Trust of Autonomous Cars Not Automatic
A poll of U.S. consumers finds more awareness of the technology but no movement when it comes to relying on it for transportation.
Read More →
Dealer Debrief: New Technician Credential & Vehicles for Change
In this week's debrief, host Lauren Lawrence covers a new ADAS technician credential that is in the works and a partnership between NADA and Vehicles for Change.
Read More →
Dealer Debrief: Dealer's Choice Awards
In this week's debrief, host Lauren Lawrence covers reinsurance, IIHS safety picks, and voting for the 2026 Dealers' Choice Awards.
Read More →
JD Power Launches F&I Performance, ID Verification Tools
The resources are the first two offerings by the company's new Dealer Solutions division, which is being led by auto industry veteran Doug Betts.
Read More →
Advanced Safety Features Make a Difference
GM says research shows such technologies have made real inroads in reducing the rate of U.S. collisions as it aims for crash-free roads.
Read More →