LOS ANGELES – Sunbit, a preferred buy now, pay later (BNPL) technology for everyday needs and services, announced it has expanded its partnership with Xtime, the leading retention solution for the retail automotive industry. Xtime, which has leveraged Sunbit’s Service Now, Pay Over Time technology through Xtime Inspect since late 2020, is now also offering Sunbit through Xtime Engage. Engage creates a superior service lane experience with robust tools that facilitate personalized check-in with tablet reception, instant access to declined services, and text communication to help drive results. By layering Sunbit into Engage, Xtime will help dealerships seamlessly offer financing to customers in the service drive at the point of need.
“Integrating Sunbit’s Buy Now, Pay Later functionality into Xtime’s platform was seamless, and we have since onboarded more than 1,000 dealerships with a ‘click of a button’,” said Tom Miller, OEM Account Manager, Xtime. “The ability to pre-qualify customers and show them their ‘Pay As low As’ monthly option is generating millions of dollars of payment plan transactions on a monthly basis. This has been a true win/win/win!”
Historically, based on Xtime’s own research conducted on Inspect dealers, nearly 60 percent of additional service recommendations are typically declined. Sunbit’s market-leading BNPL technology reduces industry declines with its 30-second approval process and high approval rates.
Specifically, over the course of the past year, Xtime saw 90 percent approvals and average transactions of $1,187 for Sunbit-led Inspect service deals, versus non-Sunbit deals at an average of $534 per transaction. The Service Now, Pay Over Time solution with Inspect has helped Xtime service drives to reach more customers with fair rates, no fees, and transparent terms. As a result of these powerful outcomes, Xtime and Sunbit have further integrated Sunbit’s technology through Engage.
Service advisors using Engage are now able to offer a "Pay As Low As” price, which shows consumers the average monthly payment for the cost of their service if they choose to split their payment using Sunbit technology. Advisors can also share the 30-second application with interested customers via Xtime Engage, allowing customers to finance the cost of their repair over 3, 6, or 12 monthly payments.
“Xtime’s integration of Sunbit’s BNPL technology through Xtime Inspect and Engage allows dealerships to offer payment plans throughout the customer’s journey and increase their close rates,” said Oded Vakrat, Head of Integration Partnerships, Sunbit. “This partnership is helping dealerships generate more revenue while their customers can afford the repairs they need.”
