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Sean Wolfington - Social skills are more about asking questions, listening, understanding, having empathy and a genuine desire to serve ...
Read More →Sean Wolfington - Emotional intelligence produces traits like stability, persistence, steadiness, even-tempered control and the ability to deal with rejection ...
Read More →Sean Wolfington - To gain clarity, it helps to ask the following questions: When you say “more,” how many more? ...
Read More →Sean Wolfington - High achievement drive can fuel a person’s persistence, and with that comes a dogged determination and a never-give up attitude ...
Read More →Sean Wolfington - All that a person achieves and all that he or she fails to achieve is the direct result of the clarity and the fuel of his or her own thoughts. Fuel comes in two varieties: positive and negative ...
Read More →Sean Wolfington - Some dealers use their Customer Relationship Center (CRC) to sell an extra 100 to 700 cars a month. Are you among them?...
Read More →Andrew Wolfe - To get your entire organization acting like a team, schedule ... sessions for employees to shadow someone from another department...
Read More →Andrew Wolfe - I know you’re thinking this can’t be true, but take a minute to ask your employees what your dealership’s goals are...
Read More →Todd Swickard - Search engines want your money; so do search marketers, lead providers and online classifieds...
Read More →Justin Spath - Dealership can lose scads of money without ever noticing it is in recruiting, interviewing, and hiring of the wrong personnel.
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