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Articlesby Terran LampSeptember 1, 2006

Dimmitt Luxury Motorcars Specializes By Making Vehicles Personal

One of key ingredients to the Dimmitt success is the menu of accessories customers are given to enhance their new purchase.

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Articlesby Terran LampSeptember 1, 2006

Johnny's Truck And Auto & Johnny's Suzuki: Changing The Face Of The Automotive Market

Terran Lamp - One of the highlights of Johnny’s Truck and Auto and Johnny’s Suzuki is the tremendous job Dangerfield has done in Special Finance. “We have a completely different system in our showroom,” explains Dangerfield. The system involves ...

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Articlesby Harlene DoaneSeptember 1, 2006

Internet Becomes Important Source Of Sub Prime Customers For Dealers

Harlene Doane - The myth was that people with sub prime credit just weren’t on the Internet – that they didn’t have computers or the sense to use them...

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Articlesby Rob ChesneySeptember 1, 2006

New Hampshire Dealer Builds Business On eBay Motors

Rob Chesney - Hobsen said his company rarely sells a car from a walk-in customer, and eBay has transformed ... ability to move product...

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Articlesby Dan HendersonSeptember 1, 2006

To Train Or Not To... Is That Really A Question?

Dan Henderson - ... We stare at the low closing ratios, the low demos, low write up percentages and then try to decide whether or not our staff needs more training or if they need to be fired ...

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Articlesby Greg GoebelSeptember 1, 2006

2004 Pre-Owned Dealer Of The Year Dick Hannah Honda

Greg Goebel - A consistent Internet sales process is required to achieve such a lofty sales volume...

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Articlesby Greg GoebelSeptember 1, 2006

A Gorges and Unique Mix for Used Profitability!

Their Buy Here Pay Here operation, which at one time bulged to nearly $15 million in outstanding balances ...

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Articlesby Harlene DoaneSeptember 1, 2006

Measuring Return On Investments In Customer Relationship Management

Harlene Doane - Is it really possible to measure your Return on Investment (ROI) in a CRM initiative, or is the hype just mumbo-jumbo without substance from the companies selling the CRM products? It is important to answer the ROI question once and for all.

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Articlesby Harlene DoaneSeptember 1, 2006

Increasing The Odds Of CRM Success

Harlene Doane - One way to address dealership commitment is by requiring all key management personnel to be committed and involved in the CRM process from the beginning. Once you have commitment in place, then you can address the other issues that will ensure success.

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Articlesby Greg GoebelSeptember 1, 2006

The Russ Darrow Group Propelled to #1 Rank with Mazda via Special Finance

Greg Goebel - The Russ Darrow Group, headquartered in Milwaukee, WI, holds 12 franchises in 13 different locations in east-central Wisconsin.

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