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Voting is this category is always heavy. One might expect that since the new car market had one of its worst years ever in 2008, dealer frustration would drive ...
Read More →Now in its second year, the category group average saw an increase of more than 13 points. Dealers are becoming more and more aware of how powerful the Internet can be as a tool for increasing their market reach, driving dealership ...
Read More →Oftentimes, when dealers begin cutting costs, they reduce their training budget. This tendency was reflected by the decrease in the overall number of respondents rating trainers this year. However, many dealers recognize the value of consistent training and ...
Read More →Compliance is an issue never to be ignored, and dealers want to know they can trust and rely on their trainers to help them avoid litigation. For five years now, two providers have remained ...
Read More →Overall scores in this category were strong; the increase over last year’s group average was the biggest increase seen in this year’s awards. However, only one of 2008’s award winners returned:
Read More →Dealers seem very satisfied with their service contract providers, judging by the higher scores
Read More →Dealers unhappy with their DMS often find their situation compounded by frustration at being locked into a contract and unable to change providers without considerable expense. However, one of last year’s winners was able to improve ...
Read More →Diamond status has been impossible for any provider to cling to for more than a single year in this category. Consistent performance has been elusive for most, perhaps reflecting dealers’ ongoing search for ...
Read More →With finance approvals harder to come by for everyone, desking deals has gotten trickier and deal structure has never been more important. The right desking product can make the process ...
Read More →One company still delivering results for dealers is the reigning champion ...
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