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By providing customers with notifications about vehicle service, maintenance specials, recalls and more, dealerships are building lasting relationships with existing customers to improve retention.
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Twenty percent of American households are delaying maintenance on their vehicles, according to the results of a recent survey by automotive research firm IMR Inc.
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Sanitizing added to maintenance and repairs on Sheriff’s office vehicles.
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Given the lack of uniformity in how states and local municipalities taking action are classifying dealership sales, service and parts operations, NADA and the Alliance have requested that the U.S. government ensure that the nation’s motor vehicle fleet remains as safe and operational as possible by considering vehicle repair, maintenance and sales facilities as essential operations during the coronavirus outbreak.
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New functionality provides automated vehicle maintenance and service reminders to customers.
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AI-powered technology developed to create a smooth, nonintrusive buying and maintenance experience for improved customer retention.
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Brand experience centers, at-home maintenance, service pick-up and drop-off: These are the modern automotive dreams, new research shows.
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An Ally/Harris survey of U.S. consumers found only 21% had purchased a vehicle service contract, propelling their average five-year maintenance and repair costs to nearly $2,000.
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Xtime’s new Service Tracker feature was designed to provide real-time updates to fixed ops personnel and customers while injecting trust and transparency into maintenance and repair processes.
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AUL Corp. announced the launch of several new products, including GAP coverage, theft, prepaid maintenance, and more.
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