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TD Auto Finance, a subsidiary of TD Bank received the highest ranking in Dealer Satisfaction among National Non-Captive Lenders with Prime Credit, according to the J.D. Power 2021 U.S. Dealer Financing Satisfaction Study.
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BMW is faring better than GM, and car dealers are coping better than component suppliers.
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September new light-vehicle sales fell for the 5th consecutive month to a SAAR of 1.2 million units, reported the National Automobile Dealers Association (NADA).
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U.S. new vehicle retail sales are expected to drop 888,900 units in September, from 1,182,788 a year ago.
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Alliance gives dealers using the CUDL AutoSMART program additional digital inventory exposure through J.D. Power.
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Service satisfaction is on the rise despite the three-year increase in vehicle recalls, according to J.D. Power. The firm also reported that customer satisfaction was significantly higher at dealerships offering service express lanes.
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Auto Dealer TV's Jennifer Nebrich reports on the passing of Ed Bobit, founder of Bobit Business Media, F&I and Showroom magazine and Industry Summit.
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Terry Longmore was focused on service-department sales long before it became fashionable. That dedication is paying off for Beasley Ford Lincoln, where Longmore’s department is capturing 3 to 5 percent of his store’s sales leads from customers waiting in the service lounge.
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Why do marketers keep talking about the future of auto retailing when there are old issues that have yet to be resolved?
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