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Kirk Manzo - There are many strategies that have developed over the past several years to positively influence customer retention. Customer loyalty programs with a points reward system and special discount pricing on select dealership services provide some level of success.
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Online retailers are entering the aftermarket parts game. Fight back with smart pricing, inventory and data.
Read More →Data show where automotive dealers are losing buyers before the sale and how they can effectively stem the tide to increase business.
Read More →Author and CPA Dave Keller examines the best way to increase profitability in the parts and service departments.
Read More →Bud Abraham ... detailing is moving out of the back alleys, warehouses and garages and assuming a position along side other service businesses.
Read More →Custom workstations allow dealers to design and maintain clean, efficient shops that can reduce customer wait times and help retain skilled technicians.
Read More →Bud Abraham - Dedicate sufficient space to handle your own in-house needs and projected retail business.
Read More →The two firms have teamed up to provide vehicle owners with a faster and more efficient way to service their vehicles. The service is now available via Allstate.com, the Allstate Mobile app’s ‘My Rides’ section, and the Drivewise app.
Read More →Basic approaches to sales will drive success in 2024, say F&I experts.
Read More →Voice of Technician poll intended to get input on the challenges and pluses of auto repair and maintenance work.
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