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Dealers see the potential for more sales, higher profits, and improved CSI scores that digital sales and F&I can bring. Your employees fear the loss of job security and the burden of new responsibilities.
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A new report makes the case for chasing value over price, a strategy that auto dealerships nationwide are adopting to generate higher front-end & back-end grosses while earning lifelong service customers.
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Protective Asset Protection’s Dealer Training Institute was designed to help F&I personnel better understand product offerings to maximize sales, profits, and CSI.
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VinWorx 2019 will be held Oct. 7–9 in Fort Worth, bringing VinSolutions users together with performance managers and other industry experts.
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If your bottom line is falling short of your expectations, bad money management could be to blame. Operations expert offers five common bad practices you can end today.
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An Ally/Harris survey of U.S. consumers found only 21% had purchased a vehicle service contract, propelling their average five-year maintenance and repair costs to nearly $2,000.
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Are you ready to make the leap to the general manager’s chair? Auto retail veteran shares a five-step process you can use to maximize your potential and improve your chances.
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Are you hiring new sales staff? Ask yourself three key questions before you throw your latest recruit to the wolves.
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A new Marchex study of 6,200 dealership sales conversations by Marchex finds the top 25% of performers listened actively, asked engaging questions, offered contact information, requested names, and were unfailingly polite.
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This year’s Industry Summit will be held Nov. 4–6 at the New Orleans Marriott, offering the nation’s premier advanced F&I training curriculum, new and returning tracks and events, and free admission for the first 100 dealers and general managers who sign up when registration opens this summer.
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