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F&I

How Big Is the Gap?

With dealers and lenders scrambling to offer payment relief to consumers in the wake of the coronavirus pandemic, they need to pay attention to the effect it may have on a potential GAP claim.

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Stand Tall, Stand Together

The world has changed over the last few months with COVID-19, and we’re all going to have to find our new normal. To do so, we all must stand tall and stand together.

Conquering the Coronavirus

By connecting with the customer and your team, you have the opportunity to make your paycheck and the car buying experience great again.

RoadVantage Brings Sally Freeman Aboard as VP of Client Experience

RoadVantage announces the addition of Sally Freeman as vice president of client experience.

Pruning Time!

Today’s reality is presenting us with both challenging times as well as countless possibilities. Success is reserved for those that dare to prune their process to assure future growth in skills and profits.

The New Normal

What will selling and servicing cars in the New Normal be like post COVID-19? If you are a professional, know your product, care about your clients, communicate with customers on their terms, and focus on an ownership experience that fits their life, you will succeed.

Expert Advice for F&I During COVID-19

The automotive industry has seen an unprecedented loss in sales over the past few months and F&I departments are facing serious challenges amidst these losses. We spoke with five leaders in F&I training, and they shared their thoughts, advice, and predictions on what to do today to help prepare for tomorrow.

Slow Down to Speed Up

We’ve all heard scary stories of identity theft and the stolen cars resulting from it. We need to slow down to speed up and use all the tools in our arsenal to prevent identity theft.

How Automotive Lenders Can Remain Successful During Economic Downturns

Due to a multitude of factors, including vehicle sales, household debt and unemployment, automotive lenders will be affected differently depending on their market segment and their loan origination process.

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Hot Coffee

Everyone wants power and freedom, yet no one wants accountability. We won’t ever change the consumer, but if we better understand their behavior, we can better prepare ourselves for some of the pitfalls of dealing with the general public.