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In this week's Dealer Debrief, host Lauren Lawrence covers AI-enhanced robots, auto insurance churn, and transparent dealership pricing.
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Over half of insurance holders ages 18 to 29 reported to be 'somewhat' likely to change providers in the next 90 days, according to CivicScience, which found that interest was lower among older age groups.
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Insurers are shifting their focus from raising rates to customer satisfaction.
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California’s insurance regulator says EV maker’s insurance arm made claims process burdensome for consumers.
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Increase started during pandemic, accompanied by rise in underinsured.
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One segment is looking around more for better rates, signaling a market shift, report says.
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These three have left drivers in more painful positions over a several-year surge in rates.
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Forecaster expects continued rate increases, though smaller ones, this year.
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Average rates varied by area, though, with some spots rising.
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