Dave Anderson - Your first job is to determine why he is negative. Oftentimes, a top performer becomes disruptive to get your attention....
Dave Anderson - Without meaning to, you can create a fight in the sales process from the moment the prospect sees you...
Dave Anderson - Work as hard on yourself as you do on your job and you will continue to reach new performance levels...
Sandra Zabek - The dealership must develop a customer-oriented business process with achieving a continual dialogue across all points of access...
Ron Smith - It has long been the view among attorneys and employer consultants that supervisor training for employers is a must...
Under federal law, an employee has 300 days to file a charge from the last adverse employment action...
Dave Skrobot - Safety, Value, Convenience and Price! There are always a number of angles for running a Fall Auto Check up Promotion...
Dave Skrobot - Firstly, the service person may be trying to explain to the customer by using too much techno-jargon...
Great collectors and collection teams collect cash and in turn “repossess their customers, not their cars.”
Your customers will not walk out during the process if they know your dealership will finance them ... today...
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