Number is also below five-year average. Electrical systems are top cause.
Mazda has attempted to cancel its franchise agreement with a Texas dealer for failing to complete Takata airbag recall orders. The matter will be decided in a hearing ordered by state regulators.
Manufacturers can’t resist any opportunity to put their hand in the dealer’s wallet, but a recent lawsuit proves the consequences of any incursion on your factory’s business can be dire.
An Orange County jury found in favor of Toyota dealer Roger Hogan, who sued the factory for fraud and breach of contract amid claims the manufacturer concealed safety defect data and retaliated against him for going public with his concerns.
A new service from AutoAp was designed to give auto dealers greater insight and control over the liability and financial impacts caused by safety recalls, promising to reduce risk by more than 80%.
Ford Motor Co. announced four recalls for seven vehicles sold in the U.S. and Canada, including 1.2 million Explorers that could be affected by a rear suspension issue dating back to the SUV’s 2010 redesign.
Recalls drive service revenue and bring customers back to the dealership. Why not take advantage? Expert lists four ways to turn your next recall event into a fun and profitable experience for everyone involved.
John Dunning has been named president of Recall Masters after establishing a track record of innovation and implementation in a variety of roles.
The frequency of factory defects spiked in 2014 and has remained high ever since. Compliance expert explains how recalls are slowing the sales and service processes, creating a cottage industry among plaintiffs’ attorneys, and forcing dealers to become students of the Motor Vehicle Safety Act.
The Federal Trade Commission last week approved settlements with CarMax, Asbury Automotive, and West-Herr Automotive Group, which the regulator charged with failing to disclose that some pre-owned vehicles offered for sale had unrepaired safety recalls despite the companies' claims of rigorous vehicle inspections.
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