Retail veteran turned tech executive Marco Schnabl explains why the latest sales and marketing technology is essentially an extension and enhancement of skills most sales professionals already possess.
Black Book analysts say full-size vans and premium sports cars helped used-vehicle values start summer on a strong note, ticking up 0.6% from May to finish at 115 in June.
A new Marchex study of 6,200 dealership sales conversations by Marchex finds the top 25% of performers listened actively, asked engaging questions, offered contact information, requested names, and were unfailingly polite.
The average age of America’s registered cars and light trucks has risen again, to 11.8 years, according to the latest report from IHS Markit.
Black Book and Autodata Solutions announced the launch of As-Built Valuation Service, a collaborative effort that integrates Black Book’s vehicle valuation data into Autodata’s ChromeData platform.
The latest iteration of iRecon was designed to help smart device-equipped vendors manage work requests and dealer relationships while streamlining the reconditioning process.
A ‘revolutionary’ Seattle startup was founded to help auto dealers adapt to the unique shopping habits and showroom demands of millennial and Gen Z buyers.
Trust Science and Inovatec Systems have partnered to release what is billed as the world’s first end-to-end decisioning platform powered by alternative credit scores, including 64 million unbanked and underbanked U.S. car buyers.
TransUnion analysts report more consumers in the prime and superprime credit tiers are choosing to buy used as off-lease units continue to flood the market, offering a budget-friendly alternative to increasingly expensive new cars.
Build a foundation of returning sales and service customers that will withstand any downturn. Operations expert lists the five simple strategies you need to get the job done.
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