Though satisfaction with vehicle buying fell in 2022, smart digital solutions grew as a means of driving heightened customer satisfaction.
Supply has picked up, as have sales in nearly every vehicle segment.
CDK Global ease-of-purchase survey tracks change. Dealership inventories reaching normal levels as shoppers search for affordable options.
Forecast shows rising sales, inventory, and good 2023 outlook.
The seasonally adjusted, annualized rate of sales fell to 12.81 million in May, according to Motor Intelligence.
Toyota sold 2.332 million vehicles in the U.S. in 2021, compared to 2.218 million vehicles for General Motors.
Industry Summit 2017 (Sept. 11-14) is quickly approaching. American Financial & Automotive Services' John Vecchioni, the conference’s master of ceremonies, explains why it’s the premier event in the F&I industry.
Chatbots are helping car buyers browse inventories, schedule appointments, and get pre-approved for financing.
Former corrections officer Marty Hamm is capturing customers (and sales) at Alexander Chevrolet Buick GMC in Dickson, Tenn.
The digital marketing firm today announced the promotion of Napolean Rumteen to vice president of dealer relations, a new role created to increase the firm’s level of service to its dealer and OEM partners.
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