Following Customers To The Internet
Rob Chesney - ... nearly four of every ten automotive minutes are now spent on eBay Motors...
The 2005 decision by automakers to offer employee discounts to general consumers cleared new cars and trucks from dealer lots in record numbers. Now that the new-car inventory is low, used-car lots at dealerships are full and dealers are searching for new avenues to move used-car inventory.
The key benefit for consumers is that used-car prices are at the lowest point in two years according to a Wall Street Journal article in August.
Aside from incentives, two other factors point to an influx of used cars. In the coming months, massive numbers of rental and fleet vehicles will enter the used-car market coinciding with new model-year introductions. Also, rising gas prices will drive the resale of even more used SUVs and pickups as consumers leave their gas guzzlers in favor of fuel-efficient cars.
It’s times like these when eBay Motors can really help a dealer, serving as a complementary sales channel that broadens a dealer’s reach to a global marketplace with more than 10 million visitors per month. On eBay Motors, a car or truck sells every minute. Over the past five years, well over a million vehicles have been bought and sold on www.ebaymotors.com. By far, it’s proved to be the most popular and successful online destination for selling all things automotive. In fact, nearly four of every ten automotive minutes are now spent on eBay Motors.
eBay Motors has become a very important channel for hundreds of dealers across America to sell excess inventory quickly at a profit. Listing a vehicle for sale on eBay Motors costs $40, and sellers pay an additional $40 if their vehicle is purchased. In contrast, AIADA’s Marty Bernstein recently wrote that marketing a vehicle in traditional mode and media can cost dealers $400.
With unprecedented numbers of used cars on the lot today, engaging a method to sell them more rapidly and still profitably can produce a significant competitive advantage for a dealer.
During these times, it’s very important that dealers set the right price in order to move these used cars on eBay Motors. Setting your starting price low allows bidders to feel they have a chance to win the auction. Positive auction emotion and momentum take over and the lower starting price has a better chance of increasing.
Traditionally, the eBay Motors site has enabled sellers to list vehicles in any of three formats:
An auction format
“Buy It Now” - fixed price format
Auction with “Buy It Now,” in which auction-style bids are placed but any buyer can end the auction before the first bid comes in – or before the reserve price is reached – by clicking the Buy It Now button and thereby agreeing to pay the fixed price
Or, to better replicate the bargaining process of a traditional dealership, the new Best Offer feature allows buyers and sellers to barter together to reach the best price. Buyers can send an offer, and find out whether the seller accepts. Here’s how to take advantage of the Best Offer feature:
Choose the “fixed price” format instead of “auction” when listing the vehicle
Enter an asking price (Buy It Now price) and be sure to select the “Best Offer” option
Place "Best Offer Available" in the vehicle description section of the listing
Negotiate with the buyer through eBay tools the same as you would in an off-line environment
Changes in the used car marketplace will force many dealers to rethink their selling strategy. Just as OEMs have looked to incentives to drive sales, used car dealers will need to find ways to move inventory as well. eBay Motors is a proven way for dealers to reach a national consumer marketplace inexpensively and offers a strong strategy for staying ahead of the used-car influx.
Vol 2, Issue 10
More Digital

Cox Automotive Tool to Streamline Dealership Workflows
The new Navigator offering is designed to work for dealers across the company's technology solutions for time savings and more.
Read More →
DAS Technology Earns Multiple Industry Honors
The company's Power AI Search was recognized for automotive artificial intelligence as .
Read More →
Reduce Fragmentation, Connect Customer Data
Automotive dealerships have the opportunity to reach more consumers by putting their customer data into a unified system, according to a new report.
Read More →
Dealer Debrief: Service Tech Recognition
In this week's debrief, host Lauren Lawrence covers a change to Automotive Service Professionals Month, a dealership acquisition, and a new Lexus rooftop!
Read More →
Dealer Debrief: Manufacturing Meets Demand
In this week's debrief, host Lauren Lawrence covers shifting strategies in the U.S. auto industry and how they reflect the current consumer demand.
Read More →
Trust of Autonomous Cars Not Automatic
A poll of U.S. consumers finds more awareness of the technology but no movement when it comes to relying on it for transportation.
Read More →
Dealer Debrief: New Technician Credential & Vehicles for Change
In this week's debrief, host Lauren Lawrence covers a new ADAS technician credential that is in the works and a partnership between NADA and Vehicles for Change.
Read More →
Dealer Debrief: Dealer's Choice Awards
In this week's debrief, host Lauren Lawrence covers reinsurance, IIHS safety picks, and voting for the 2026 Dealers' Choice Awards.
Read More →
JD Power Launches F&I Performance, ID Verification Tools
The resources are the first two offerings by the company's new Dealer Solutions division, which is being led by auto industry veteran Doug Betts.
Read More →
Advanced Safety Features Make a Difference
GM says research shows such technologies have made real inroads in reducing the rate of U.S. collisions as it aims for crash-free roads.
Read More →