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Dealer Ops•by Jason Heard•May 5, 2014

Recruiting Violations

Dealers must let go of outdated recruiting methods to attract and hire qualified, motivated individuals.

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Dealer Ops•by Tom Hudson•May 5, 2014

No Haggle? No Problem. Or Not.

The magazine’s legal wiz believes that dealers who advertise no-haggle pricing should be safe from legal action — unless, of course, they haggle.

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Dealer Ops•by Stephane Babcock•May 5, 2014

Concept Cars

These prototypes were designed to push the boundaries of design, fuel efficiency and utility.

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Dealer Ops•by ADM Staff•May 5, 2014

Dealmakers

Discover new tools and services designed to keep your store connected, informed and efficient.

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Dealer Ops•by Tariq Kamal•May 5, 2014

Greg Miller: Undercover Boss

Larry H. Miller Group’s Greg Miller recounts the experience behind his appearance on CBS’s “Undercover Boss.”

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Dealer Ops•by David Keller•May 5, 2014

Refinancing Dealer Credit

Low interest rates are driving dealers back to their banks and finance companies to discuss refinancing floorplans, mortgages and lines of credit. Accounting expert offers advice for preparing your case and deciding between fixed and variable rates.

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Dealer Ops•by Greg Goebel•May 5, 2014

How Not to Get a Deal Bought

After waiting two months for a slam-dunk loan approval, the special finance guru has newfound sympathy for the struggles of subprime car buyers.

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Dealer Ops•by Dan Flora•May 5, 2014

How to Build Trust Online

Earning the trust of the car-buying public requires consistency in pricing, inventory and your dealership’s brand.

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Dealer Ops•by Brian Skutta•May 5, 2014

5 Critical CRM Tasks

Dealer software expert lists five ways your customer relationship management system can drive new sales and service visits.

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Dealer Ops•by Sharon Kitzman•May 5, 2014

How To Find The Right DMS

Expert lays out a three-step plan for dealers who are considering a DMS conversion.

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