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To convert your BDC from a loss-prevention department to a true profit center, you must think beyond phone and Internet leads and challenge your reps to take on new tasks.
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With hard work, determination, and a passion for learning honed by his years in the classroom and on the football field at the University of Michigan, Jason Olesnvage has risen to the rank of general manager at Victory Automotive.
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The publisher is astonished to learn he is not alone in his struggles to close a prime-credit home loan.
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Focusing on CSI scores leads dealers to forget that potential customers who are turned away from your store will never fill out a survey.
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After a 10-year nap, Rip Van Cardealer awakens to a future in which dealer pricing, financing and reserve are a thing of the past.
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These four concept cars were designed to push the boundaries of design, fuel efficiency and utility.
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Learn more about some of the products and services on display at the 2014 NADA Convention & Expo.
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Are you getting your share of the profitable BK market? Direct marketing expert lists the essentials of reaching these motivated, in-market buyers.
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Data from dealers who are active in special finance yields guidance and several surprises.
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The current political climate is unfriendly toward profitable dealerships and productive F&I departments. The best way to change the conversation is to remind the public that dealers are not just in it for themselves.
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