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Dealer Ops•by Joe Chura•August 26, 2011

Five Tips to Get Started With WordPress

Joe Chura, a dealership Internet director, explains how dealers can start a WordPress blog in five easy steps, including a few suggested plug-ins.

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Dealer Ops•by Tom Hudson•August 24, 2011

Wrong Assumption on Dealer Participation Leads to Faulty “Study”

Thomas Hudson of Hudson Cook LLC, discusses the Center of Responsible Lending’s report entitled, "Under the Hood: Auto Loan Interest Rate Hikes Inflate Consumer Costs and Loan Losses."

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Dealer Ops•by Jennifer Murphy Bloodworth•August 22, 2011

How Dealers Can Harness the Power of Data

Data analysis yields valuable information about online auto shoppers that can be used in the development and functioning of a dealership’s sales department. When applied to the decision-making process, dealers can use this data to their advantage both online and offline.

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Dealer Ops•by Greg Goebel•August 19, 2011

Tracking Your SF Numbers

Special finance expert Greg Goebel explains why two dealers who contacted him were missing SF opportunities and how they can improve their SF operations. He also introduces the Special Finance Profit Analyzer, which dealers can use to see exactly how they stack up next to benchmark SF dealers.

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Dealer Ops•by Mark Dubois•August 17, 2011

Technology in a BHPH Business

Mark Dubois, BHPH expert and consultant, discusses how technology has affected the following five areas of BHPH: dealer management, inventory, underwriting, collections and asset recovery.

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Dealer Ops•by David Keller, CPA, CFE•August 15, 2011

Identify Savings in These Dealership Operations

Expert CPA David Keller details seven different areas dealers should review annually to look for possible savings.

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Dealer Ops•by Joseph Clementi•August 12, 2011

Service Customers are Opportunities for Vehicle Sales

Joseph Clementi, a dealership general manager, explains how a busy day in service can also be a busy day in sales.

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Dealer Ops•by Scott Dreisbach•August 8, 2011

Inventory Management is Really a Matter of Choice

Scott Dreisbach discusses how technology can help dealers make better inventory management choices more accurately and faster than ever before.

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Fixed Ops•by Don Reed•August 5, 2011

Five Technology Products to Increase Fixed Operations Sales and Profits

Don Reed, fixed operations expert, discusses five technologically advanced products that will increase dealerships’ fixed operations sales and profits if used properly.

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Drive Away Cars Offers Customers a Better BHPH Experience

One Virginia buy here pay here dealer shares his story of how he got into the BHPH business over a decade ago and how he strives to provide BHPH customers with a better car-buying experience.

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