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Dealer Opsby Rick BoudreauAugust 31, 2006

Management

Rick Boudreau - Management is about leadership: establishing priorities, setting goals, getting things done and making things happen.

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Dealer Opsby Sean WolfingtonAugust 31, 2006

Ask not What your Salespeople can Do for You... Ask What You Can Do for your Salespeople!

Sean Wolfington - Many managers are always thinking about what their sales people should be doing for them to sell more cars,to sell more cars ...

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Dealer Opsby Bruce ThompsonAugust 31, 2006

Used Vehicle Profits - Going, Going, Gone?

Bruce Thompson - Dealers have a renewed opportunity to generate activity with used vehicle inventory ....

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Dealer Opsby Bruce ThompsonAugust 31, 2006

The Art of Appraising

Bruce Thompson - The appraiser. The decisions this individual makes can swing a dealership's sales 35 percent or more;...

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Dealer Opsby Aaron TankersleyAugust 31, 2006

How to Ensure Deals Clear Funding Fast

Aaron Tankersley - Use a lender-provided checklist to ensure all the required documents are included ...

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Dealer Opsby Shelly ThompsonAugust 31, 2006

Tips for Successful Credit Data List Usage

Shelly Thompson - Individually scored credit-based lists can be a very effective tool for a dealership in generating non-prime and prime leads ...

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Dealer Opsby Donn WrayAugust 31, 2006

Keep those Old Insurance Policies Forever

Donn Wray - Assume that your property is contaminated with gas that leaked from the underground storage tanks, and will cost $500,000 to clean up. What do you do?

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Dealer Opsby Rex A CollinsAugust 31, 2006

Many Dealers Remain Confused About Taxability of Demonstrators

Rex Collins - If the employee provided the use of a demonstrator automobile is not a full-time salesperson, the full exclusion...

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Digitalby Terran LampAugust 31, 2006

CRM in the Dealership: Is it Hype or Help?

Do you REALLY know everyone who walks through your dealership doors? What about those who never physically visit your dealership, all their hard work, searching and purchase decisions are done over the Internet? Knowing your customer is not only about calling them by name, it is understanding how you can manage ...

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Dealer Opsby Stuart LandsverkAugust 31, 2006

Don't Confuse Friendship for Business

Would I keep an employee who was late to meetings, left early, etc?

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