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Fixed Opsby Tasso RoumeliotisJune 16, 2021

The Automated Dealership: Emerging Trends with AI in Fixed Ops

If the continuing events of 2021 show us anything, it is that change is constant, and in the future, dealerships may gravitate towards AI.

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Showroomby Phil SpagnoliJune 15, 2021

How to Make KPIs Not Boring

As a manager it’s your job to make the sales team want to keep up with their daily tasks by challenging them to come up with creative ways to accomplish tasks without making it seem like a chore.

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Dealer Opsby Ronnie WendtJune 11, 2021

Why Every Dealer Needs a Post-Sale Vehicle Service Contract Program

Mickey Quinn of Vanguard Dealer Services reports customers who buy post-sale vehicle service contracts from dealerships are 3+ times as likely to buy another car from them in the future.

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Complianceby Jonathan LucenayJune 10, 2021

Big Tech’s Steps Towards Privacy: What it Means for Dealership Advertising

We’re just beginning to see the story of data privacy and big tech play out, and it’s important to stay aware of how market and economic dynamics, shifts in consumer behavior, marketing trends, and technology advances can impact your dealership.

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Fixed Opsby Kait GavinJune 9, 2021

From Digital Acceleration to Expansion: What’s Next for Registration and Title in 2021

While the pandemic sparked a digital acceleration, all signs point to 2021 being the year of great digital expansion to deliver even greater efficiency, faster deals, and happier customers.

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Opinionby Ash BauerJune 7, 2021

4 Ways Dealers Are Leaving Money on the Table

If dealers revert to “the way it was,” they will see money left on the table, and long-term profitability will continue to elude them.

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Dealer Opsby StaffJune 7, 2021

Toyota Promises Further Push Into EV Market as Demand Grows

Top executive reports Toyota Motor Corp. will shift electric-vehicle production to the U.S. if demand continues to grow.

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Dealer Opsby Kate SpataforaJune 2, 2021

The Road to the Sale: Trust, Transparency, and the Transaction

Automotive analysts offer a breakdown of recent findings and prescribe how dealers can utilize data to differentiate themselves and stay a step ahead of the competition.

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Digitalby John LappJune 1, 2021

Business Intelligence Drives More Sales, Happier Customers, and Efficient Operations

Business Intelligence tells us how we can connect with our clients, helps us to promote products and brands, and is essential to optimizing any business plan or strategy.

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Industryby Dave DruzynskiMay 28, 2021

Do Your Underperformers Need to be Fired or Led?

In most cases, individuals underperform because they weren’t set up for success. At the end of the day, only you can decide whether trying to salvage the relationship will be worth the effort.

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