Articles

Data Breach 101

By all reports, billions of records have been exposed by reported data breaches. If the...

By all reports, billions of records have been exposed by reported data breaches. If the unthinkable occurs, having a well thought out data breach response plan will help you manage the challenges you will face.

Invest in the Right CRM

As our economy reopens, there’s never been a better time to embrace the technology that can give...

As our economy reopens, there’s never been a better time to embrace the technology that can give customers the experience they have become dependent on — and fond of — to take business to a new level.

Five Reasons To Hire An Owner’s Rep

Although there are many reasons to retain an owner’s representation firm, creating a facility...

Although there are many reasons to retain an owner’s representation firm, creating a facility that is aligned with your business vision will provide a newfound motivation for your team and will enhance your customer’s experience.

Reigning in Franken-agency

On June 29, the United States Supreme Court ruled that the structure of the Consumer Financial...

On June 29, the United States Supreme Court ruled that the structure of the Consumer Financial Protection Bureau was unconstitutional. A compliance expert shares why this matters, and why it matters to dealers in particular.

The FTC Suggests We Buckle Up

The FTC recently issued a report that summarizes its enforcement actions, roundtable findings,...

The FTC recently issued a report that summarizes its enforcement actions, roundtable findings, consumer workshops, and in-person interviews with 38 Washington D.C. metro-area consumers focused on deceptive advertising practices, spot-delivery, and voluntary protection products.

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