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As Charlie Gilchrist prepares to assume the chairmanship of the National Automobile Dealers Association, the Texas dealer faces a long list of pressing issues and agenda items.
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Expert predicts flat sales and consumer demand will push more banks and finance companies to deliver consumer-friendly technology and transparency in an increasingly competitive market.
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In an industry fraught with dealer-factory tension, Mercedes-Benz launched its Autohaus II initiative in cooperation with and in support of its franchisees.
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Expert says affordable payments are the key to dealership success as incentives fall, interest rates rise, and the vast majority of Americans continues to budget around a twice-monthly paycheck.
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Get a five-minute crash course in the five ways the Trump administration’s sweeping tax reform package affects your corporate structure, personal income, and succession planning.
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Safety expert cautions dealers to be wary of aftermarket brake pads, which are not held to the same standards as OEM parts and may contain untreated steel.
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Get up to speed on amendments to the California Consumer Privacy Act and learn why dealers within and outside the Golden State are monitoring what could prove to be a landmark regulation.
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F&I pro offers a four-step process for dropping the bad habits your customers hate and building an experience that feels more like a productive conversation than a sales pitch.
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Spend less time chasing bad leads by using this four-step process to set up a Facebook Messenger Bot that will serve as your personal, automated, 24-hour lead-qualifying system.
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Auto dealers are prime targets for automated click bots, a nefarious and increasingly prevalent form of fraud that could be forcing you to spend real money on fake leads.
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