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Fixed Ops•by Frank O’Brien•August 8, 2018

How to Get Retail Rate for Warranty Parts

Pending legislation in California, Colorado, Iowa, and Minnesota will add to the list of states that grant dealers the right to be reimbursed at the retail rate for warranty parts.

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Dealer Ops•by Demetrios Lahiri•August 6, 2018

Fixing the F&I Time Delay

Self-selection tools can reduce your average turn, accelerate deliveries, and improve F&I production.

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Compliance•by Tom Hudson•August 6, 2018

Don't Say We Didn't Warn You

Hudson details a Connecticut lawsuit that confirmed as-is vehicle sales are subject to the UCC’s implied warranties rule.

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Dealer Ops•by Gary Brooks•July 30, 2018

Opinion: Dealers Must Prepare for Trump Tariffs

Dealers and manufacturers have a major stake in the outcome of the Trump administration’s new tariffs, starting with the pricing of vehicles and parts.

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Training•by Phillip Hellstrom•July 25, 2018

Sales Training With the Greek Philosophers

How would the ancient world’s greatest minds train your sales team? Join Socrates, Plato, and Aristotle to build a training curriculum focused on communication, processes, and productivity.

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Dealer Ops•by Tom Hudson•July 23, 2018

Requiring Buyers to Buy Service Contracts? Read This.

Learn how generic retail installment contracts and insufficient disclosures can turn a legal transaction into a costly violation of TILA, Reg Z, or your state’s finance charge rules.

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Dealer Ops•by Phillip Hellstrom•June 29, 2018

4 Ways to Attract and Keep Millennials

Erase the showroom stigma by making your dealership the workplace of choice for motivated and purpose-driven millennials.

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Compliance•by Tariq Kamal•June 26, 2018

The CFPB’s Spirit Lives On

In the first of a series of F&I Think Tank webinars, attorney Eric Johnson offered a wake-up call to dealers and F&I professionals who thought the industry won a decisive victory over the Consumer Financial Protection Bureau when the federal agency’s auto finance guidance was rescinded in May.

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Dealer Ops•by Max Matev•June 26, 2018

3 Factors Impacting 2018 Auto Shipping Costs

Transportation and shipping expert identifies three reasons auto transportation costs are up this year.

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Fixed Ops•by Leonard Buchholz•June 26, 2018

Stop Wasting Your Service Manager’s Time

If you asked your service manager to list every daily task they complete, you might be embarrassed. Focus their work hours on profit-building and watch your fixed ops revenue soar.

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