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Some states, including Minnesota, permit ‘as is’ sales with no written warranty and an exclusion of implied warranties. No state, including Minnesota, permits fraud.
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Clear communication, an ironclad process, and managerial teamwork can make firing dealership employees easier and reduce the risk of wrongful termination lawsuits.
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When managers demonstrate discipline in scheduling, preparing for, and delivering training, sales and F&I professionals develop the skills they need to meet and exceed their goals.
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Critical thinking, sales and F&I training, and customer satisfaction are just a few victims of the wave of technology that has completely engulfed many auto dealerships.
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Sales Pro of the Month Tony Ortega regularly reaches the 30-car mark at Mercedes-Benz of Plano (Texas).
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Hudson explains why arbitration agreements are no substitute for frond-end compliance.
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Former GM says the best way to secure your property and inventory is to find a true pro — not a camera salesman — to lock them down.
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Follow this simple, three-step process to get a handle on your necessities and reduce or eliminate overspend.
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Actionable data, predictive analytics, and marketing automation are the new keys to fixed ops success. Service marketing expert has a simple plan dealers can use to leverage all three.
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New and widely available tools can help auto dealers automate parts of the sales and F&I process while preventing errors and deterring fraud.
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