Articles

Dealer Ops•by Jim Roche•August 28, 2017

Focus on Fixed Ops: How to Thrive After Peak SAAR

When sales plateau, service and parts revenue becomes paramount. Use this three-part plan to optimize your fixed ops revenue.

Dealer Ops•by Vic Lance•August 28, 2017

Check out five states NADA Data indicates could be the ideal location for your next dealership.

Dealer Ops•by Sharon Kitzman•August 23, 2017

Basing your hiring and retention decisions on familiarity with dealership systems could cause you to miss qualified applicants.

Digital•by David Gesualdo•August 22, 2017

The publisher thanks each of the readers who filled out this year’s Dealers’ Choice Awards survey.

Training•by G.P. Anderson•August 22, 2017

G.P. has a plan for dealers whose customers’ product knowledge exceeds that of their sales staff.

Dealer Ops•by Tom Hudson•August 22, 2017

An FCA dealer successfully fought charges of a Texas Deceptive Trade Practices Act violation.

Dealer Ops•by Marco Schnabl •August 21, 2017

The auto industry’s best-kept secret has the potential to improve sales by personalizing the customer experience.

Dealer Ops•by Adam Robinson•August 21, 2017

Improve and update your recruiting and onboarding, go mobile, and rewrite your job descriptions.

Digital•by Brian Wiklem•August 21, 2017

Virtual reality could change the way you sell vehicles, accessories, and financing.

Dealers have become accustomed to dismissing claims of $1,500 per copy as ‘fake news,’ but that figure might not be as far out of reach as you think.