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By improving the customer experience, creating a spiff program, and financing repairs, you will create new opportunities to increase your service revenue — and your advisors’ paychecks.
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As a Master Diagnostic Technician and Toyota Assembly of Champions honoree, Steve Travis has delivered 38 years of service and international recognition to Larry H. Miller Liberty Toyota.
Read More →Scheduled for Aug. 29-30, Compliance Summit is designed to deliver a crash course in federal regulations and enforcement action to help dealers, agents and industry execs build sustainable sales and F&I processes without sacrificing productivity and profitability.
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Howard ‘Doc’ Schwartz has technically been in the car business for 50 years, but he treats every day like it’s his first.
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When it comes to regulations such as Truth in Lending and Reg Z, there are no technicalities, only violations.
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Use the 1-2-3 method for managing engagement on Facebook and the Rule of 5 to keep from becoming overbearing.
Read More →A New York dealer is in hot water after hiring an F&I professional four months after he was indicted for defrauding customers at another dealership.
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The magazine’s compliance pro breaks down Compliance Summit’s new certification component. He explains how it’s designed to address the industry’s true regulator.
Read More →Dealers are using relatable content, brevity, and new technology to design new training modules for their youngest staffers.
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Dealers are driving timely, relevant communications with data-driven microtargeting. Digital marketing expert explains how it’s done and why it works.
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