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Dealer Ops•by David Gesualdo•July 25, 2016

The Boiling Point

The Dealers’ Choice Awards reflect the will of the voters and the temperature of the industry.

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Digital•by Rico Glover•July 25, 2016

Good News for Dealers Who Love Bad News

Whether you realize it or not, intent-based search optimization is making or breaking your digital marketing campaigns.

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Training•by Stephanie Forshee•July 21, 2016

Starting in Gear

Harry Klekos puts his all into his first meeting with each customer, and he expects them to be just as upfront as he is.

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Dealer Ops•by Tom Hudson•July 21, 2016

Dealer ‘Clipped’ for $2.4 Million

A South Carolina dealer learned the hard way that concealing damage to a used vehicle can result in costs that far outweigh its value.

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Dealer Ops•by Eric Marcel•July 18, 2016

4 Benefits of Centralized Accounting

Multistore dealers are using centralized accounting practices to improve consistency, productivity, and customer and partner relationships — and, most importantly, save time and money.

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Training•by Dennis McGinn•July 18, 2016

How to Improve Your Recon Turn

Dealers are using time-to-market to improve reconditioning processes, reduce costs, and maximize profits on used-vehicle sales.

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Dealer Ops•by Ronald J. Reahard•July 13, 2016

So Many Products, So Little Time

With finance reserve under attack, dealers must be increasingly selective when it comes to F&I products. Top trainer offers guidelines for choosing the products that offer the most value to your dealership and your customers.

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Training•by Mike Burgiss •July 13, 2016

World War Gen Z

Members of Generation Z are the anti-Millennials, and they’re coming to a dealership near you.

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Digital•Cover Story•by ADT Staff•July 11, 2016

Best of the Best

Dealers honor their favorite vendors, technology providers, trainers, and finance companies in the 12th annual Dealers’ Choice Awards.

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Training•by David Gesualdo•June 21, 2016

Road Weary

The publisher returns from a long road trip with regulatory compliance on his mind.

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