
An online, soft-pull prequalification process could help dealers sell more cars faster and satisfy new demands from consumers and regulators.
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Written guidelines and a code of conduct will help prevent payment packing from baring its teeth.
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General Manager Adam Secore’s focus on people, process and product has helped Merchants Auto minimize turnover and increase sales by 89% in four years.
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What do you get for the dealer who has everything? Check out a few ideas you may not have considered.
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Self-governance by providers may be the best way to protect the sale of F&I products.
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Taking control of your inventory requires bravery, strategy and commitment.
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Mike Davenport’s alter ego helps him find customers and make sales.
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The more appraisals you conduct, the more opportunities you have to capture trades and the benefits that come with them.
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Terminating an employee is always hard, but if they have been properly recruited and trained, the decision can be easy.
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Welcome to Part One of a six-part series of articles about the launch of a startup special finance operation at an already successful independent dealership on the fringe of a major U.S. metro market.
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