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NewsOctober 18, 2016

Survey: Consumers Dissatisfied With How Dealers Resolve Complaints

Results of an online consumer survey conducted by Total Dealer Compliance show high levels of consumer dissatisfaction with how dealers resolve their complaints.

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NewsOctober 18, 2016

Firm Urges Dealers to Remain Vigilant in Wake of CFPB Ruling

Automotive Compliance Consultants warned dealers not to let their guard down after last week’s federal appeals court ruling that the CFPB’s structure is unconstitutional. The firm said other regulators have taken note of the bureau’s activities, adding that next month’s elections will determine if the ruling has teeth.

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NewsOctober 11, 2016

Federal Appeals Court Rules CFPB Structure Unconstitutional

On Tuesday, a federal appeals court ruled that the structure of the Consumer Financial Protection Bureau is unconstitutional. The appellant court’s main issue is the bureau’s single-director structure.

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NewsSeptember 22, 2016

CFPB Sues Five Arizona Auto-Title Lenders

The bureau charged the title lenders with violating the Truth in Lending Act for failing to disclose annual percentage rates in online loan advertisements. It is seeking civil monetary penalties and administrative orders requiring the companies to correct their practices.

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NewsSeptember 19, 2016

F&I and Showroom Launches F&I Digital Media Awards

F&I and Showroom announced the launch of the F&I Digital Media Awards, a new program designed to honor companies and individuals who are driving innovation and progress in the digital F&I space.

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NewsSeptember 15, 2016

FTC Seeking Clearance to Study Car-Buying Experience at Dealerships

The Federal Trade Commission issued a second Federal Register Notice (FRN) on a proposed qualitative survey that would examine the experience of buying and financing a car at a dealership.

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NewsSeptember 14, 2016

New F&I e-Rating/e-Contracting Provider Partners With Compliance Expert

Over the Edge is a relatively new player in the F&I product e-rating/e-contracting arena, having released its TecAssured system this past May. This week, the firm announced its partnership with Keith Whann, a national compliance expert and attorney who will advise users of the company’s cloud-based system..

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NewsSeptember 13, 2016

Traffic Control's Product Suite Now Available Through Auto/Mate's DMS

Auto/Mate announced this week plans to integrate Traffic Control’s customer relationship management (CRM), internet lead management (ILM) and employee activity management (EAM) systems into its own dealership management system (DMS).

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 Attendees networking and talking in a conference hall beneath signage for the Industry Summit with sponsor displays in the background.
Photo Galleriesby StaffSeptember 7, 2016

Industry Summit 2016

The magazine's 2016 conference, held Aug. 29-31 at Paris Las Vegas, featured Compliance Summit and an all-new compliance certification component created by Automotive Compliance Education. Check out our photo gallery from this year's events.

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NewsSeptember 1, 2016

Frazer and F&I Express Announce Partnership

More than 16,000 independent dealerships will gain the ability to digitally rate, econtract, capture electronic signatures and submit contracts for more than 130 F&I aftermarket product provider as part of a recently announced partnership between Frazer and F&I Express.

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