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A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
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The misguided attack on starter interrupt devices stems from a fundamental misunderstanding of their function and the benefits they offer to car buyers.
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The Better Business Bureau of Central, Northern and Western Arizona named the F&I product provider a finalist for the 2015 BBB Business Ethics Awards.
Read More →Bob Baker Lexus has reached a settlement with the family of four people killed in a car crash involving a loaner vehicle from the dealership.
Read More →Four bills up for consideration in the current legislative session would change how dealers do business in the state. The bills were proposed by Republicans who view the current dealer laws as anti-competitive.
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Converting leads and increasing sales in today’s marketplace may require some dealers to abandon long-held beliefs.
Read More →New-car prices increased 3.6% over last February, with Hyundai-Kia showing the largest percentage gain of all major OEMs.
Read More →Massachusetts Attorney General Maura Healey has filed a complaint against a used-car dealer who allegedly had customers fill out blank contracts and then charged them at least twice the agreed-upon price for defective cars.
Read More →Bluetooth connectivity and voice recognition issues are the most frequently reported problems after three years of ownership, according to J.D. Power's 2015 U.S. Vehicle Dependability Study.
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The Alpha Dawg joined LotLinx’s “Year of the Dealer” roundtable at NADA 2015 to offer his insights on the true value of customer satisfaction. For more videos, click here .
Read More →Santander has agreed to settle charges that it illegally repossessed more than a thousand cars it financed for active service members over a five-year period.
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