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In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
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The company expects to complete the separation of the two companies in the early part of the fourth quarter. Leading the Dealer Service business unit will be ADP executives Steve Anenen and Al Nietzel.
Read More →Honda holds onto its reign as best overall brand and most trusted brand, while Kia, GMC, Jaguar earn first Brand Image Awards.
Read More →New auto purchasers are aging and that will have implications on many related areas, including service, according to Foresight Research.
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Focusing on CSI scores leads dealers to forget that potential customers who are turned away from your store will never fill out a survey.
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After a 10-year nap, Rip Van Cardealer awakens to a future in which dealer pricing, financing and reserve are a thing of the past.
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These four concept cars were designed to push the boundaries of design, fuel efficiency and utility.
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Learn more about some of the products and services on display at the 2014 NADA Convention & Expo.
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Are you getting your share of the profitable BK market? Direct marketing expert lists the essentials of reaching these motivated, in-market buyers.
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Data from dealers who are active in special finance yields guidance and several surprises.
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The current political climate is unfriendly toward profitable dealerships and productive F&I departments. The best way to change the conversation is to remind the public that dealers are not just in it for themselves.
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