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In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
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DealerTrack today announced the acquisition of ClickMotive LP, a leading provider of interactive marketing solutions for the automotive retailing industry.
Read More →Technology expert Ali Amirrezvani offers a number of tips for effectively marketing your used inventory online.
Read More →New CRM technology is great but by itself is not enough for success in customer relationship management. Author Philip Barras discusses the importance of strong CRM processes with an emphasis on the basics.
Read More →Author Kirk Manzo discusses how developing relationships and becoming a more influential person can positively impact all aspects of a dealer's operation, from departmental cooperation to customer relations.
Read More →Exeter Finance Corp., a specialty auto finance company, announced the completion of its second rated term securitization, issuing $300,000,000 in notes backed by subprime automobile installment receivables.
Read More →CarsDirect, the company that pioneered online car buying, today announced a major evolution in the way consumers can shop for cars online: social car buying.
Read More →Dataium, the largest aggregator of online automotive shopper behavior, released its monthly ASI report. The ASI (Automotive Shopper Intensity) index, a leading predictive indicator of automotive retail sales, illustrated a tepid growth in auto demand in August.
Read More →How can you give customers a reason to choose your dealership over the other dealerships in the surrounding area? Courtney Cole, co-owner of Hare Chevrolet, looks at three areas where dealers can differentiate themselves from the competition.
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Customer relationship management can be particularly challenging for buy here pay here dealers. Express Auto has tackled this challenge by focusing on building relationships with its customers through mutual trust and respect.
Read More →The Reynolds and Reynolds Company today announced that the United States Patent and Trademark Office has issued two U.S. patents relating to docuPAD®, which is a finance and insurance (F&I) selling and document processing system for automotive dealerships.
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