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Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
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SEARCHMENUSEARCHIn this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
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Industry expert, David Keller, discusses two profit centers dealers can add to dealerships to make 2011 a more profitable year—a detail department and a BHPH operation. He also discusses when BHPH dealers should set up a related finance company (RFC).
Read More →Attorney Thomas Hudson discusses how proactive customer relationship management can potentially avoid sticky legal situations in the future.
Read More →Special Finance Conference to Join 8th Annual F&I Conference and Expo at Industry Summit in Las Vegas, NV in September
Read More →Spanish Language eLearning from Automotive Compliance Consultants Eases Compliance Training for Dealers' Spanish-Speaking Employees
Read More →Brad Simmons explains the importance of building trust with service customers and discusses ways service advisors can build trust when presenting upsells to customers.
Read More →Automotive salespeople now have the opportunity to receive sales information directly from the leader in automotive sales and management training, Joe Verde, via their mobile phones.
Read More →Attorney Thomas Hudson shares one dealer’s reaction to non-compliance in the dealership.
Read More →According to Dataium, an aggregator of Internet automotive shopping activity, online automotive shopping activity for Japanese brands has declined.
Read More →Auto/Mate Dealership Systems announced that it has successfully integrated its dealership management system, Automotive Management Productivity Suite (AMPS), with GM Service Workbench.
Read More →The 2011 Automotive Marketing Boot Camp in Orlando, presented by PCG Digital Marketing, will feature a keynote presentation by Bob Burg.
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