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Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
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SEARCHMENUSEARCHIn this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
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Greg Goebel - Twice each year, once in April and once in November, Auto Dealer Monthly reports the temperature of the retail finance climate. Having begun this process in 2005, this is the twelfth time we have asked dealers and their dealership personnel to offer their opinions of the retail finance companies they are doing business with.
Read More →ChromeR Systems Inc., a subsidiary of DealerTrack Holdings, Inc. (Nasdaq: TRAK) and an industry leader in managing automotive data, today announced the introduction of Carbook Pro, a new web-based, multi-user tool for fleet professionals that enables them to quickly and easily research and configure vehicles and share their work with built-in quote worksheets and dozens of customizable reports.
Read More →David Keller - Your service department is one of the busiest departments in your dealership. Service deals with more customers than any other department on a daily, monthly and annual basis. The service department also sees more potential customers than any other department.
Read More →Exeter Finance Corp., a specialty auto finance company, announced it has named financial industry veteran Mark Floyd as CEO and vice chairman of the board. Floyd has a longtime history with Exeter’s founders, Sam Ellis, Richard Frunzi, Daniel Parry and Kenneth Wardle, as well as Exeter board member Ed Esstman, as the entire group previously worked closely together while all were at AmeriCredit Corporation.
Read More →NCM Associates, Inc. delivered a custom automotive training program for the Fred Beans Management Company of Doylestown, Penn. on April 21-23, 2010. Forty-one Fred Beans management personnel were trained locally by NCM Institute Center for Automotive Retail Excellence faculty on the NCMi™ “Principles of Used Vehicle Management” curriculum.
Read More →DealerTrack, Inc., a subsidiary of DealerTrack Holdings, Inc. (Nasdaq: TRAK), a leading provider of on-demand software and data solutions for the U.S. automotive retail industry, today announced that its DealerTrack Mobile AAX solution is now available for use on smartphones using the Android 2.0 operating system.
Read More →Too many dealers have had to learn how to pick up and move on with their lives after getting a “Dear John” letter from their manufacturer(s) to which they had been loyal for decades. At first glance, it would seem the disenfranchised dealer has three options: close the doors, acquire another vehicle franchise or go it alone as an independent.
Read More →Client~ConneXion, LLC has launched a new suite of Automotive Internet Marketing products and services that assists auto dealerships in capturing more business and customer interaction via online practices. Client~ConneXion’s base products include Chat~ConneXion – a Live Web Chat Application that assists sales and service departments with online interaction for internet customers as well as Response~ConneXion, an afterhours lead response management system for General Motors “Standards for Excel
Read More →Thomas B. Hudson, Cathy Brennan - Often a plaintiff’s lawyer has a choice about where to file his or her client’s lawsuit. Those choices can involve whether to file the suit in state court in an urban or rural county or whether to file the action in a federal court rather than in a state court.
Read More →CalAmp Corp. (NASDAQ: CAMP), a leading provider of wireless products, services and solutions, has introduced the Aercept PLUS tamper-resistant vehicle tracking product offering for the vehicle finance market.
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